Templates randomly not loading
+2
poesia-verses
tugatech
6 posters
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Templates randomly not loading
Technical Details
Forum version : #PunBB
Position : Founder
Concerned browser(s) : Mozilla Firefox, Google Chrome, Internet Explorer, Opera, Safari, Other
Screenshot of problem : https://i.servimg.com/u/f25/15/07/56/36/tugate11.jpg
Who the problem concerns : All members
Forum link :
Description of problem
Hi,I have been noticing that, from time to time, some parts of the website doesn't appear to load correctly.
In some page loads - not all - sometimes the server doesn't render some parts of the template (like the head or the index page), presenting all sort of issues.
I have notice that this is a issue that happends in ALL the forumotion websites, even this help fórum. Probably is related with the templates modified, but isn't becouse of any change made within them.
Appears like the server is just "not presenting" some part of the template files. For instance, here is a example from the "help.forumotion.com", where the header isn't loading some of is contents, leading to the misconfiguration of the page - becouse css, scripts, etc aren't being loaded:
Again, this is a server side issue that happends in all the forumotion websites - the screenshot is from this domain. There is no way to predict when it happends, it just happends with random page loads (a refresh of the page normaly fix the issue for some time).
thanks
tugatech- Forumember
- Posts : 186
Reputation : 8
Language : Portuguese
Location : Portugal
replaced with default templates!!!!!!!!!
I noticed a problem: increasingly, my templates are replaced with default templates and vice versa. jumps. this has not happened before. did nothing in scripts
Help
This on 2 forum/
Help
This on 2 forum/
Re: Templates randomly not loading
@poesia-verses
topic merged *
The topic was posted in the wrong section, so I have moved it to the correct section.
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topic merged *
Last edited by skouliki on October 7th 2019, 10:36 am; edited 1 time in total
Re: Templates randomly not loading
Thank you for your report,
This is due to maintenance that is being executed lately ...
our team are aware and are working on this problem, i will inform you as soon as I have further information
Thank you for your patience
This is due to maintenance that is being executed lately ...
our team are aware and are working on this problem, i will inform you as soon as I have further information
Thank you for your patience
Re: Templates randomly not loading
skouliki wrote:Thank you for your report,
This is due to maintenance that is being executed lately ...
our team are aware and are working on this problem, i will inform you as soon as I have further information
Thank you for your patience
Thank you for the info.
Note that i have notice this issue in the past few months (maybe 2-3 months), isn't something from now...
But hope to see some progress in solve it.
tugatech- Forumember
- Posts : 186
Reputation : 8
Language : Portuguese
Location : Portugal
Re: Templates randomly not loading
Hi there
Some info about this?
I notice that this issue has been more frequent now. This have a huge impact in the site loading and user experience.
Some info about this?
I notice that this issue has been more frequent now. This have a huge impact in the site loading and user experience.
tugatech- Forumember
- Posts : 186
Reputation : 8
Language : Portuguese
Location : Portugal
Re: Templates randomly not loading
Hello,
At this time we do not have an update on the issue. We can tell you that our techs are aware of the issue and working actively to solve it as quickly as they can.
-Brandon
At this time we do not have an update on the issue. We can tell you that our techs are aware of the issue and working actively to solve it as quickly as they can.
-Brandon
Remember to mark your topic when a solution is found.
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The forum does not refresh the changes in templates and css.
Technical Details
Forum version : #phpBB2
Position : Founder
Concerned browser(s) : Google Chrome
Screenshot of problem : https://imgur.com/xLQT2qh.png
Who the problem concerns : Yourself
When the problem appeared : Two weeks ago
Forum link : spectrofobiadesign.forumpolish.com
Description of problem
Hello, I would like to report a problem that lasts a good two weeks. I have a forum on phpbb2, however, the error is about refreshing templates and css when saving changes. I have shown in this screen that after approving changes to templates for example. index_body does not automatically save changes.
Amadeus- Forumember
- Posts : 157
Reputation : 1
Language : Polish, English
Location : Poland
Re: Templates randomly not loading
Hello
If you refresh the page once or twice you still get no results?
If you refresh the page once or twice you still get no results?
Re: Templates randomly not loading
Hello,
We have been having a global problem where sometimes at random the templates and css do not load either at all, or properly. Our techs are aware of the issue and have been working on a fix, however, we have no news on it's progress yet.
Usually simply refreshing the page should make it appear normal again.
-Brandon
We have been having a global problem where sometimes at random the templates and css do not load either at all, or properly. Our techs are aware of the issue and have been working on a fix, however, we have no news on it's progress yet.
Usually simply refreshing the page should make it appear normal again.
-Brandon
Remember to mark your topic when a solution is found.
General Rules | Tips & Tricks | FAQ | Forgot Founder Password?
Team Leader
Review Section Rules | Request A Review | Sticker Points
Re: Templates randomly not loading
Yes I refreshing the page, but when I do it modification with my forum have longer the same problem. Okey I will be waiting for news.
Amadeus- Forumember
- Posts : 157
Reputation : 1
Language : Polish, English
Location : Poland
Re: Templates randomly not loading
Hello all
Great news today we launch a fix
It is online can you please confirm that everything is ok
Thank you
Great news today we launch a fix
It is online can you please confirm that everything is ok
Thank you
Re: Templates randomly not loading
Yes is working with my forum, thank you ; )
Amadeus- Forumember
- Posts : 157
Reputation : 1
Language : Polish, English
Location : Poland
Re: Templates randomly not loading
hello,
a patch for the problem of not randomly loading custom templates and CSS has just been published online.
please let us know if this fixes the problem
thank you
a patch for the problem of not randomly loading custom templates and CSS has just been published online.
please let us know if this fixes the problem
thank you
The Godfather- Administrator
- Posts : 5366
Reputation : 847
Re: Templates randomly not loading
Until now everything appears to be fine. As this happends at random times, is still early to check, but i will wait a little more and test it out
Thanks for the Fix!
Thanks for the Fix!
tugatech- Forumember
- Posts : 186
Reputation : 8
Language : Portuguese
Location : Portugal
Re: Templates randomly not loading
i will mark this as solved
Problem solved & topic archived.
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