Can't get into my forum

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Solved Can't get into my forum

Post by JaneDoe on April 23rd 2020, 11:03 pm

Hi this is my forum. I am the founder

Name Downton Admin

forum https://township.forumotion.com/

I changed my password today I logged out and back in and everything was fine. I tried to log in on my tablet tonight and it just wouldn't accept the password. I went onto my laptop where I was still logged in and changed to another new password.

I logged out to log back in to check it. Now I can't sign in to my forum at all. It says wrong password. I can't get a password change as I have the recover password set at disallow.

My email address is different to the one on this forum as I changed it a few days ago as I don't want to use my main email for the forum.

Can someone please help me get back into my forum.

Thankyou
JaneDoe
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Solved Re: Can't get into my forum

Post by brandon_g on April 23rd 2020, 11:04 pm

Hello,

Please send me a pm with the email you used to make the forum.

Edit: This is being handled via PM.

-Brandon
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Solved Re: Can't get into my forum

Post by JaneDoe on April 23rd 2020, 11:49 pm

Thank you so much brandon for your help Very Happy

I am back in my forum, though am flummoxed as to what went wrong?
JaneDoe
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Solved Re: Can't get into my forum

Post by brandon_g on April 23rd 2020, 11:58 pm

Your welcome Very Happy.

I would say make sure you have your browsers save the most updated password, and make sure you type the password in by hand the first time you use it on a new device.

Problem solved & topic archived.
Please read our forum rules: ESF General Rules

-Brandon
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