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Invalid Email for User Trying to Register

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Solved Invalid Email for User Trying to Register

Post by BravoSix May 4th 2020, 4:27 pm

Hi all,

I have a user trying to register and he tells me his email keeps coming back as invalid. Is this a known issue? I didn't see anything directly addressing this.

-Todd


Last edited by BravoSix on May 8th 2020, 7:29 am; edited 1 time in total
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Solved Re: Invalid Email for User Trying to Register

Post by brandon_g May 4th 2020, 4:32 pm

Hello,

Do you know what the email provider is that they are using?

-Brandon


Last edited by brandon_g on May 4th 2020, 5:31 pm; edited 1 time in total


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Solved Re: Invalid Email for User Trying to Register

Post by BravoSix May 4th 2020, 4:47 pm

I've reached out to the member to see who his provider is.

-Todd
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Solved Re: Invalid Email for User Trying to Register

Post by Neptune- May 4th 2020, 5:17 pm

Hello,


Please note that non personal emails like admin@..., email@..., info@..., contact@..., e-mail@... (Non-exhaustive list) are invalid too.
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Solved Re: Invalid Email for User Trying to Register

Post by skouliki May 6th 2020, 3:11 pm

hello

i have opened a ticket about this issue
thank you

#16618
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Solved Re: Invalid Email for User Trying to Register

Post by BravoSix May 6th 2020, 8:29 pm

Thank you. His provider is apparently "gmx"
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Solved Re: Invalid Email for User Trying to Register

Post by brandon_g May 6th 2020, 8:39 pm

Thanks for that information.


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Solved Re: Invalid Email for User Trying to Register

Post by skouliki May 7th 2020, 12:11 pm

the problems with emails are solved
please can you confirm it
thank you
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Solved Re: Invalid Email for User Trying to Register

Post by BravoSix May 7th 2020, 8:33 pm

Ok. I've asked said member to re-apply and see how it goes.

Stay tuned......

-Todd
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Solved Re: Invalid Email for User Trying to Register

Post by SLGray May 7th 2020, 9:26 pm

We will wait for your answer.


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When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
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Solved Re: Invalid Email for User Trying to Register

Post by BravoSix May 8th 2020, 7:29 am

He's in!! Thanks guys!

-Todd
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Solved Re: Invalid Email for User Trying to Register

Post by skouliki May 8th 2020, 8:17 am

you are welcome

Problem solved & topic archived.
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