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Storage space restricted to 20Mb

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Solved Storage space restricted to 20Mb

Post by Prof Pat Pending May 4th 2020, 10:24 pm

Hi

The storage space on my forum seems to be restricted to 20 Mb, can you help Question

Storage space restricted to 20Mb A4ccd910


Last edited by Prof Pat Pending on May 5th 2020, 6:39 pm; edited 1 time in total
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Solved Re: Storage space restricted to 20Mb

Post by brandon_g May 4th 2020, 11:12 pm

Hello,

Seems to be related to this: https://help.forumotion.com/t158867-storage-space-dropped-to-20mb-for-no-reason . Have you tried clearing your cache and cookies?


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Solved Re: Storage space restricted to 20Mb

Post by Prof Pat Pending May 4th 2020, 11:30 pm

Hi, thanks for the reply

Yes, I found that first, but there wasn’t much info on a resolution.

I’ve tried multiple devices and browsers as well as clearing cache a cookies to no avail I’m afraid
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Solved Re: Storage space restricted to 20Mb

Post by brandon_g May 4th 2020, 11:46 pm

Ok might need to tech intervention again @The Godfather could you check into this please?

-Brandon


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Solved Re: Storage space restricted to 20Mb

Post by SLGray May 5th 2020, 6:49 am

Wait a minute!  It says you have 128 mb storage, but it is used.  Have you or your members uploaded many photos?


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Solved Re: Storage space restricted to 20Mb

Post by Prof Pat Pending May 5th 2020, 11:23 am

I believe if you use memory, but then downgrade your package, the files won’t be lost?
I assume that’s what happened when the memory reduced?

Yes, there’s quite a few photos in galleries
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Solved Re: Storage space restricted to 20Mb

Post by brandon_g May 5th 2020, 2:22 pm

Having an active advanced package means you should have get up to 500mb of storage, of which you have only used 128mb, so I still think there is a problem somewhere.


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Solved Re: Storage space restricted to 20Mb

Post by Prof Pat Pending May 5th 2020, 2:42 pm

I believe so too Smile
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Solved Re: Storage space restricted to 20Mb

Post by Prof Pat Pending May 5th 2020, 6:39 pm

It seems that someone has fixed it, thanks Smile
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Solved Re: Storage space restricted to 20Mb

Post by skouliki May 5th 2020, 8:01 pm

Problem solved & topic archived.
Please read our forum rules: ESF General Rules
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