Can't sign in to Back up

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Solved Can't sign in to Back up

Post by JaneDoe on June 1st 2020, 4:28 am

Okay so I made this a new topic so other users can find it if searching for a similar problem.

My issue: I decided to take a look at the back up. It keeps saying I have specified an incorrect login or an invalid password?

I have tried my forum url, my old email and my new email. I obviously only have one password to try. I don't understand why it isn't working.
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Solved Re: Can't sign in to Back up

Post by SLGray on June 1st 2020, 5:12 am

For the utilities, the login will be what you used when you created the forum.

If you change it on the forum, it does not change it for the utilities.


Can't sign in to Back up Slgray10
Can't sign in to Back up Ssshfm13

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Solved Re: Can't sign in to Back up

Post by JaneDoe on June 1st 2020, 5:28 am

I had to change my password when it wouldn't work on my forum. I had to get a code sent from support here to get back into my account. I don't know the original password now.

ETA. Actually I found it. But just like what happened with my account, it isn't accepting it Crying or Very sad
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Solved Re: Can't sign in to Back up

Post by SLGray on June 1st 2020, 5:36 am

Follow the same instruction you use for the password for the foum.  Send it by PM.


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Solved Re: Can't sign in to Back up

Post by JaneDoe on June 1st 2020, 6:24 am

Thank you very much for fixing this for me @SLGray Celebrate
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Solved Re: Can't sign in to Back up

Post by SLGray on June 1st 2020, 6:26 am

You're welcome.
Problem solved & topic archived.
Please read our forum rules:  ESF General Rules


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