Trying to renew site made an error.

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In progress Trying to renew site made an error.

Post by Mercado on June 3rd 2020, 11:51 am

Hello I am from Clooneyaficionados.org.

A couple of days ago I tried to renew my site and I spent my credits thinking it was the right area. I was trying to just do the yearly renew. I had 3000 credits and I have put them in the wrong area. We do this each year but this year was my first time. Can you transfer them across so my site can be online please?

clooneyaficionados.forumotion.com

thank you.

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In progress Re: Trying to renew site made an error.

Post by The Godfather on June 3rd 2020, 12:12 pm

Hello,

I only see the acquisition of the package on your forum, not the domain name. You must renew the domain name in addition to the package. Here is the procedure to follow in order to do so:

Trying to renew site made an error. Ndd10

If you have additional help, please tell us where the problem is.
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In progress Re: Trying to renew site made an error.

Post by Mercado on June 3rd 2020, 12:22 pm

We normally just renew the domain name and keep the usual package. The package isn't what I wanted I only wanted to renew the domain name. Can you transfer the credits back so I can use them for the renewal?? It's the first year I have done this and didn't want or need to buy a package. If you look the last 6 years we renew the domain each year we don't buy any packages. It was my error. If you can transfer the credits back we do not want the package??

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In progress Re: Trying to renew site made an error.

Post by Neptune- on June 3rd 2020, 12:44 pm

Hello,


If you do not want the package, you won't renew the domain because now it's necessary to have an advanced or premium package in order to buy or renew the domain name
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In progress Re: Trying to renew site made an error.

Post by APE on June 3rd 2020, 2:03 pm

As pointed out by Neptune- If you don't have a package with us you will no longer have the right to have a domain name.
This was put In-place Back in Apr - 2018

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In progress Re: Trying to renew site made an error.

Post by skouliki on June 6th 2020, 1:52 pm

hello

is this solved?
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