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I have the credits, but cannot renew subscription.

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Solved I have the credits, but cannot renew subscription.

Post by The Last Outlaw 5/6/2020, 17:18

Technical Details


Forum version : #phpBB3
Position : Administrator
Concerned browser(s) : Google Chrome
Who the problem concerns : Yourself
When the problem appeared : It's happening right now.
Forum link : https://www.betheasbyte.com/

Description of problem

I have recently purchased the Premium package and I am enjoying it. Now the time has ran out and I still have 4800 credits. Is there a way to renew it with credits or will I have to re-subscribe again to the premium package?


Last edited by The Last Outlaw on 5/6/2020, 23:22; edited 1 time in total
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Solved Re: I have the credits, but cannot renew subscription.

Post by Draxion 5/6/2020, 20:58

Can't you get the option by going this route?

ACP(Admin Control Panel) > Misc > Credits Management > Summary & Management > Summary
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Solved Re: I have the credits, but cannot renew subscription.

Post by The Last Outlaw 5/6/2020, 21:08

Draxion wrote:Can't you get the option by going this route?

ACP(Admin Control Panel) > Misc > Credits Management > Summary & Management > Summary

I'm there. What do I do next?
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Solved Re: I have the credits, but cannot renew subscription.

Post by SLGray 5/6/2020, 21:42

Did you let it expire or is it still activated?


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Solved Re: I have the credits, but cannot renew subscription.

Post by The Last Outlaw 5/6/2020, 21:59

SLGray wrote:Did you let it expire or is it still activated?

It's expired, but I still have 4800 credits left.
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Solved Re: I have the credits, but cannot renew subscription.

Post by SLGray 5/6/2020, 22:46

You are doing the yearly option, correct?


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Solved Re: I have the credits, but cannot renew subscription.

Post by The Last Outlaw 5/6/2020, 23:01

SLGray wrote:You are doing the yearly option, correct?

No, sir, the monthly plan. Yet still, I have 4800 credits left and I have plenty of time on the domain name.
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Solved Re: I have the credits, but cannot renew subscription.

Post by SLGray 5/6/2020, 23:20

Montly - only through PayPal

Yearly - forum credits


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Solved Re: I have the credits, but cannot renew subscription.

Post by The Last Outlaw 5/6/2020, 23:22

SLGray wrote:Montly - only through PayPal

Yearly - forum credits

OK. Thank you. Guess I'm gonna have to wait for Pay Day.

This one is solved.
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Solved Re: I have the credits, but cannot renew subscription.

Post by Ape 6/6/2020, 01:54

Problem solved & topic archived.
Please read our forum rules:  ESF General Rules


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