Cannot load twitter links to our profile info.

Technical Details

Forum version : #ModernBB
Position : Founder
Concerned browser(s) : Internet Explorer
Who the problem concerns : All members
When the problem appeared : About (roughly) 2~3 weeks ago.
Forum link : https://canadianchat.forumotion.com/profile?mode=editprofile&page_profil=informations

Description of problem

My member and I cannot load twitter links to our profiles, every time we set the link and go to save and just disappears/vanishes.

hello

check this option from your admin panel ..users..profiles

skouliki wrote:hello

check this option from your admin panel ..users..profiles

Good morning @skouliki,
I have checked my settings and they are still the same, nothing has changed but, I did manage to find this one area where I could set my own twitter setting Admin > User management > and clicking on the gear icon and manually inserting my twitter link.

That worked for me but, I shouldn't have to do that for my member when they should be able to do this on their own.

I am going to leave a post open to my members if they can see if they can manage their own contact field without my help, if they cannot then I will be back here to let you know.

Thank you so much for your help @skouliki. 

Good morning

This setting will apply to all members

skouliki wrote:Good morning

This setting will apply to all members

I just set a posting asking if they can set their own contact field and I am really hoping that they can. 

Linette wrote:

skouliki wrote:Good morning

This setting will apply to all members

I just set a posting asking if they can set their own contact field and I am really hoping that they can. 

Good morning @skouliki!
I received my first update this morning from one of my members and she says it is now working.
Thank you so much for your help it was very much appreciated.