Admin password reset issue

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Solved Admin password reset issue

Post by mphkhan on June 27th 2020, 4:37 pm

Hi,

I created a forum back in 2007 and was active for couple of years. Due to some issue i couldn't be active to maintain the forum. Now, i want to use the forum again but cannot log in to the forum as i forgot every details. However, i could manage to get my email id and user name but due to the policy issue i cannot reset my account. Need your kind support to get my forum back again. Please see below for some details.

The URL of my forum: https://street-gang.forumotion.com/forum
The email i used to create the forum: Email Removed ~ brandon_g
Username of my forum: vampirE
I also lost the password of the founder account on the forum: Yes

Please help me in this issue and if you need any information just let me know.

Regards,
Parvez/ vampirE/ mphkhan
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Solved Re: Admin password reset issue

Post by brandon_g on June 27th 2020, 5:44 pm

Please do not share any of your personal information in public sections of the Support Forum.
For security reasons, I have removed your personal information from your post. Thank you!.
Please read our forum rules: ESF General Rules

Hello,

The email address you provided isn't linked to the forum you provided. Please send me a pm with a list of emails you may have used.

-Brandon
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Solved Re: Admin password reset issue

Post by mphkhan on June 27th 2020, 5:54 pm

Thanks for the prompt reply. Could you please check with the below email ids.
Emails removed ~ brandon_g
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Solved Re: Admin password reset issue

Post by brandon_g on June 27th 2020, 7:20 pm

Please send the emails to me via PM (Private Message) ONLY! You should never post email addresses on a PUBLIC forum. I have once again removed them for safety and security reasons.
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Solved admin password forgot

Post by papon24 on June 27th 2020, 8:47 pm

Hi there!
Here is some problem in same forum I am sending my email and ID Mr.Brandon. I hope you can help me out.
Thank You.
@mphkhan wrote:Hi,

I created a forum back in 2007 and was active for couple of years. Due to some issue i couldn't be active to maintain the forum. Now, i want to use the forum again but cannot log in to the forum as i forgot every details. However, i could manage to get my email id and user name but due to the policy issue i cannot reset my account. Need your kind support to get my forum back again. Please see below for some details.

The URL of my forum: https://street-gang.forumotion.com/forum
The email i used to create the forum: Email Removed ~ brandon_g
Username of my forum: vampirE
I also lost the password of the founder account on the forum: Yes

Please help me in this issue and if you need any information just let me know.

Regards,
Parvez/ vampirE/ mphkhan
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Solved Re: Admin password reset issue

Post by SLGray on June 27th 2020, 8:49 pm

We can only help founders.  If you are a member or just a staff member, you need to contact the staff on that forum.


Admin password reset issue Slgray10
Admin password reset issue Ssshfm13

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
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Solved Re: Admin password reset issue

Post by brandon_g on June 27th 2020, 9:15 pm

This is being handled via pm with @mphkhan who I have confirmed to be the founder of the forum.

-Brandon
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Solved Re: Admin password reset issue

Post by mphkhan on June 27th 2020, 9:21 pm

Thanks Brandon for your support. Problem solved Smile
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Solved Re: Admin password reset issue

Post by SLGray on June 27th 2020, 9:25 pm

@papon24 wrote:Hi there!
Here is some problem in same forum I am sending my email and ID Mr.Brandon. I hope you can help me out.
Thank You.
@mphkhan wrote:Hi,

I created a forum back in 2007 and was active for couple of years. Due to some issue i couldn't be active to maintain the forum. Now, i want to use the forum again but cannot log in to the forum as i forgot every details. However, i could manage to get my email id and user name but due to the policy issue i cannot reset my account. Need your kind support to get my forum back again. Please see below for some details.

The URL of my forum: https://street-gang.forumotion.com/forum
The email i used to create the forum: Email Removed ~ brandon_g
Username of my forum: vampirE
I also lost the password of the founder account on the forum: Yes

Please help me in this issue and if you need any information just let me know.

Regards,
Parvez/ vampirE/ mphkhan
You will need to contact the founder.  He/she is getting help now.


Admin password reset issue Slgray10
Admin password reset issue Ssshfm13

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray
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Solved Re: Admin password reset issue

Post by brandon_g on June 27th 2020, 9:30 pm

@mphkhan wrote:Thanks Brandon for your support. Problem solved Smile

Your welcome! Have a great weekend!

Problem solved & topic archived.
Please read our forum rules: ESF General Rules
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