Admin password reset issue

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Solved Admin password reset issue

Post by mphkhan on June 27th 2020, 4:37 pm

Hi,

I created a forum back in 2007 and was active for couple of years. Due to some issue i couldn't be active to maintain the forum. Now, i want to use the forum again but cannot log in to the forum as i forgot every details. However, i could manage to get my email id and user name but due to the policy issue i cannot reset my account. Need your kind support to get my forum back again. Please see below for some details.

The URL of my forum: https://street-gang.forumotion.com/forum
The email i used to create the forum: Email Removed ~ brandon_g
Username of my forum: vampirE
I also lost the password of the founder account on the forum: Yes

Please help me in this issue and if you need any information just let me know.

Regards,
Parvez/ vampirE/ mphkhan
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Solved Re: Admin password reset issue

Post by brandon_g on June 27th 2020, 5:44 pm

Please do not share any of your personal information in public sections of the Support Forum.
For security reasons, I have removed your personal information from your post. Thank you!.
Please read our forum rules: ESF General Rules

Hello,

The email address you provided isn't linked to the forum you provided. Please send me a pm with a list of emails you may have used.

-Brandon


Admin password reset issue Brando10
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Solved Re: Admin password reset issue

Post by mphkhan on June 27th 2020, 5:54 pm

Thanks for the prompt reply. Could you please check with the below email ids.
Emails removed ~ brandon_g
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Solved Re: Admin password reset issue

Post by brandon_g on June 27th 2020, 7:20 pm

Please send the emails to me via PM (Private Message) ONLY! You should never post email addresses on a PUBLIC forum. I have once again removed them for safety and security reasons.


Admin password reset issue Brando10
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Solved admin password forgot

Post by papon24 on June 27th 2020, 8:47 pm

Hi there!
Here is some problem in same forum I am sending my email and ID Mr.Brandon. I hope you can help me out.
Thank You.
@mphkhan wrote:Hi,

I created a forum back in 2007 and was active for couple of years. Due to some issue i couldn't be active to maintain the forum. Now, i want to use the forum again but cannot log in to the forum as i forgot every details. However, i could manage to get my email id and user name but due to the policy issue i cannot reset my account. Need your kind support to get my forum back again. Please see below for some details.

The URL of my forum: https://street-gang.forumotion.com/forum
The email i used to create the forum: Email Removed ~ brandon_g
Username of my forum: vampirE
I also lost the password of the founder account on the forum: Yes

Please help me in this issue and if you need any information just let me know.

Regards,
Parvez/ vampirE/ mphkhan
papon24
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Solved Re: Admin password reset issue

Post by SLGray on June 27th 2020, 8:49 pm

We can only help founders.  If you are a member or just a staff member, you need to contact the staff on that forum.


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Admin password reset issue Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
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Solved Re: Admin password reset issue

Post by brandon_g on June 27th 2020, 9:15 pm

This is being handled via pm with @mphkhan who I have confirmed to be the founder of the forum.

-Brandon


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Solved Re: Admin password reset issue

Post by mphkhan on June 27th 2020, 9:21 pm

Thanks Brandon for your support. Problem solved Smile
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Solved Re: Admin password reset issue

Post by SLGray on June 27th 2020, 9:25 pm

@papon24 wrote:Hi there!
Here is some problem in same forum I am sending my email and ID Mr.Brandon. I hope you can help me out.
Thank You.
@mphkhan wrote:Hi,

I created a forum back in 2007 and was active for couple of years. Due to some issue i couldn't be active to maintain the forum. Now, i want to use the forum again but cannot log in to the forum as i forgot every details. However, i could manage to get my email id and user name but due to the policy issue i cannot reset my account. Need your kind support to get my forum back again. Please see below for some details.

The URL of my forum: https://street-gang.forumotion.com/forum
The email i used to create the forum: Email Removed ~ brandon_g
Username of my forum: vampirE
I also lost the password of the founder account on the forum: Yes

Please help me in this issue and if you need any information just let me know.

Regards,
Parvez/ vampirE/ mphkhan
You will need to contact the founder.  He/she is getting help now.


Admin password reset issue Keep_s10
Admin password reset issue Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
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Solved Re: Admin password reset issue

Post by brandon_g on June 27th 2020, 9:30 pm

@mphkhan wrote:Thanks Brandon for your support. Problem solved Smile

Your welcome! Have a great weekend!

Problem solved & topic archived.
Please read our forum rules: ESF General Rules


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