I cannot send out invites to my forum.

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Solved I cannot send out invites to my forum.

Post by Seek Ye Fri Oct 09, 2020 7:40 am

Technical Details


Forum version : #PunBB
Position : Founder
Concerned browser(s) : Internet Explorer, Other
Who the problem concerns : Yourself
When the problem appeared : It happened yesterday when I tried to send out an invite to a friend.
Forum link : https://heavenlylife20.forumotion.com/forum

Description of problem

I am unable to send out invites to my forum. Is this because I have the free version? Also a member cannot register for my forum. Have I done something wrong? Thank you.


Last edited by Seek Ye on Sat Oct 10, 2020 9:26 am; edited 1 time in total
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Solved Re: I cannot send out invites to my forum.

Post by skouliki Fri Oct 09, 2020 8:47 am

hello

check your settings

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Solved Re: I cannot send out invites to my forum.

Post by Ape Fri Oct 09, 2020 9:31 am

As your forum is not ready to get new members your invites system will not work, it has to be that you can get new members to get this to work.
This is a Free system for all forums no matter what package you have.


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Solved Re: I cannot send out invites to my forum.

Post by Seek Ye Fri Oct 09, 2020 9:47 am

I have the settings set up, but it is not working. What am I doing wrong.

Is there something that I need to do to make it invite ready? This is not what I am trying to figure out. Thank you.



Last edited by Seek Ye on Fri Oct 09, 2020 9:54 am; edited 1 time in total (Reason for editing : More explanation and correcting typing errors)
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Solved Re: I cannot send out invites to my forum.

Post by skouliki Fri Oct 09, 2020 10:08 am

Check

General... forum.., configuration
Forum on holiday : NO
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Solved Re: I cannot send out invites to my forum.

Post by SLGray Fri Oct 09, 2020 12:39 pm

Are you doing this:  AP > General > Forum Promotion > Invite Friends?  That is the only invite system we have.


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Solved Re: I cannot send out invites to my forum.

Post by Seek Ye Fri Oct 09, 2020 1:40 pm

Yes, I have, but I have not seen the invite friends under the forum promotion.
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Solved Re: I cannot send out invites to my forum.

Post by skouliki Fri Oct 09, 2020 3:04 pm

post a screeshoot of what you see please
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Solved Re: I cannot send out invites to my forum.

Post by SLGray Fri Oct 09, 2020 3:55 pm

@Seek Ye wrote:Yes, I have, but I have not seen the invite friends under the forum promotion.  
If yes, then how did you do it if you have not seen it?


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Solved Re: I cannot send out invites to my forum.

Post by Seek Ye Fri Oct 09, 2020 4:28 pm

ok when I click on the general tab this is what I see.

what I see on my page


To invite anyone I have to copy and paste the forum link into a document and sent it to my friends.
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Solved Re: I cannot send out invites to my forum.

Post by SLGray Fri Oct 09, 2020 4:36 pm

Are you in advanced mode in the AP?  We can not see the AP as guests.  Also are you using the founder's account?


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Solved Re: I cannot send out invites to my forum.

Post by Seek Ye Fri Oct 09, 2020 5:06 pm

Yes, I am and if that is what it is the founders account then yes. I am the owner of the forum.

The guests shows up under general > forum promotion > traffic exchange. If that helps.
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Solved Re: I cannot send out invites to my forum.

Post by SLGray Fri Oct 09, 2020 5:43 pm

No, I mean we can not see the AP which you posted a link to.

Are you in advanced mode?


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Solved Re: I cannot send out invites to my forum.

Post by Seek Ye Fri Oct 09, 2020 7:13 pm

Yes, I am. Is that good or bad?
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Solved Re: I cannot send out invites to my forum.

Post by SLGray Fri Oct 09, 2020 7:47 pm

Wait a minute!  Did you send 2  invitations right before this happened?

I asked because of this message in the AP: 
You can make up to 2 sending operations per day. Each email sending includes a maximum of 10 invitations.


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Solved Re: I cannot send out invites to my forum.

Post by Seek Ye Sat Oct 10, 2020 6:25 am

No, I was not able to. I copied and pasted the links for the forum yesterday and I did that 3 times using the url address from the browser.

I have never done this before, so I am not sure if I am setting up the forum correctly and if there is something else that I am not doing that I may be missing. I am not a computer expert so some of the language is confusing to me.
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Solved Re: I cannot send out invites to my forum.

Post by brandon_g Sat Oct 10, 2020 7:12 am

Copying and pasting the link should work just fine (that's what I do to share my forum). As for them not being able to register, are they getting a specific error message when they try to register?


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Solved Re: I cannot send out invites to my forum.

Post by Seek Ye Sat Oct 10, 2020 9:21 am

Yes, they were getting an error about being bots until, I turned off the forum on holiday. Then I copy and pasting the link from the browser, so that has worked for them to register. So if I do it that way then I should not have a problem. I think. This is all new to me so, I am learning as I go. Thank you!!
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Solved Re: I cannot send out invites to my forum.

Post by skouliki Sat Oct 10, 2020 9:58 am

Problem solved & topic archived.
Please read our forum rules: ESF General Rules
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