Iphone log in issue

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Solved Iphone log in issue

Post by Mike Ferguson November 17th 2020, 8:12 pm

Seem to be having an issue with users that are using a Iphone , they can not register , the part when asked to check if you agree
is all blank . So far , it's only on Iphones , but haven't tried other phones . Everything else is fine , only Iphones show blank and don't go through with the registration . Not surethe issue i've checked and checked again can't figure this out any help would be great . Thank you in advance


Last edited by Mike Ferguson on November 19th 2020, 6:04 pm; edited 1 time in total
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Solved Re: Iphone log in issue

Post by skouliki November 17th 2020, 8:41 pm

hello

is this happening only to your forum or you have the same issue also here on support ?
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Solved Re: Iphone log in issue

Post by Mike Ferguson November 17th 2020, 9:24 pm

No it's new members trying to log into my forum any Iphones can't log in but if they use a computer or tablet no probs.
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Solved Re: Iphone log in issue

Post by The Godfather November 18th 2020, 9:20 am

Hello,

Can you just confirm this detail please: on which version of your forum this issue is present? Desktop version or mobile version?

I think it concerns the mobile version because you mentionned "iPhone" but it is possible for this member to switch on the desktop version.
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Solved Re: Iphone log in issue

Post by Mike Ferguson November 18th 2020, 3:14 pm

Like I said I will use the last member for instance , He was trying to register to my forum , and could see the terms then at the bottom there are 2 check boxes and they were blank just the boxes , then he checked them and there was nothing more that was it, then errors . ( and that was on his Iphone ) But then I got him to register on laptop ( PC ) and no problems registered and logged in easy . Then I had him try to log in using the Iphone now after registering through the pc and he logged in no problem and could navigate the site without any issues . Just will not allow Iphone to register is all Have not had a chance to try other phones yet . Hope that clarified it better
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Solved Re: Iphone log in issue

Post by The Godfather November 18th 2020, 4:38 pm

OK so we have to test on an iPhone too (not so easy because nobody has an iPhone in the office) Embarassed
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Solved Re: Iphone log in issue

Post by Mike Ferguson November 18th 2020, 5:10 pm

Lol yes same here , No Iphone ...
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Solved Re: Iphone log in issue

Post by MattiaDes November 18th 2020, 8:01 pm

Are you sure this only happens on iPhones? The problem should appear on all devices that support the mobile version

wrap - Iphone log in issue  9Idfcr7

The problem is with the CSS and custom colors. You can solve using this CSS:

Code:
#mwrap .box label {
   color: #6E6E6E !important;
}


Last edited by MattiaDes on November 18th 2020, 9:42 pm; edited 2 times in total
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Solved Re: Iphone log in issue

Post by Mike Ferguson November 18th 2020, 9:10 pm

ok got it , now where in the Css do I paste that ?

Code:
#wrap {
    background:#2b2b2b url(https://i.servimg.com/u/f43/14/73/12/96/stripe10.png);
    margin: 0px auto;
    padding: 5px;
    max-width: 1400px;
    min-width: 970px;
    width: 85%;
    -webkit-border-radius:4px;
    -moz-border-radius:4px;
    border-radius:4px;
    border: 1px solid #363636;
    box-shadow: 0 0 8px black;
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Solved Re: Iphone log in issue

Post by Mike Ferguson November 18th 2020, 9:18 pm

Sorry way in advance new with html and Css still learning all this ( Noob Here ) thanks for all help guys
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Solved Re: Iphone log in issue

Post by MattiaDes November 18th 2020, 9:43 pm

Hi sorry, I was wrong to paste. The CSS code is this:

Code:
#mwrap .box label {
   color: #6E6E6E !important;
}

You can insert it anywhere in the style sheet Very Happy the result should be this:

wrap - Iphone log in issue  ZvfnWEI
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Solved Re: Iphone log in issue

Post by Ape November 18th 2020, 10:06 pm

my advice is top or bottom of your CSS files then Save Wink


wrap - Iphone log in issue  Left1212wrap - Iphone log in issue  Center11wrap - Iphone log in issue  Right112
wrap - Iphone log in issue  Ape_b110
wrap - Iphone log in issue  Keep_s10
wrap - Iphone log in issue  Ape1010
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Solved Re: Iphone log in issue

Post by Mike Ferguson November 18th 2020, 10:11 pm

Sorry for the ignorance is this what it should look like

Code:
#wrap {
    background:#2b2b2b url(https://i.servimg.com/u/f43/14/73/12/96/stripe10.png);
    margin: 0px auto;
    padding: 5px;
    max-width: 1400px;
    min-width: 970px;
    width: 85%;
    -webkit-border-radius:4px;
    -moz-border-radius:4px;
    border-radius:4px;
    border: 1px solid #363636;
    box-shadow: 0 0 8px black;
    .box label color: #6E6E6E
    !important;

}
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Solved Re: Iphone log in issue

Post by MattiaDes November 19th 2020, 10:51 am

No, you have to insert it on a new line and not inside #wrap { } Very Happy
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Solved Re: Iphone log in issue

Post by Mike Ferguson November 19th 2020, 2:42 pm

ok think I got it now should look like this then
Code:

#mwrap .box label {
  color: #6E6E6E !important;
}

#wrap {
    background:#2b2b2b url(https://i.servimg.com/u/f43/14/73/12/96/stripe10.png);
    margin: 0px auto;
    padding: 5px;
    max-width: 1400px;
    min-width: 970px;
    width: 85%;
    -webkit-border-radius:4px;
    -moz-border-radius:4px;
    border-radius:4px;
    border: 1px solid #363636;
    box-shadow: 0 0 8px black;
}
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Solved Re: Iphone log in issue

Post by TheCrow November 19th 2020, 4:59 pm

Yes, that's what it should look like.
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Solved Re: Iphone log in issue

Post by Mike Ferguson November 19th 2020, 6:04 pm

Cool thank you all , What an awesome bunch for helping Thanks Again ...
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Solved Re: Iphone log in issue

Post by TheCrow November 19th 2020, 6:05 pm

Problem solved & topic archived.
Please read our forum rules: ESF General Rules
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