member cannot register in our group

Go down

Solved member cannot register in our group

Post by ♥ Lovin ♥ February 7th 2021, 12:36 am

A member is trying to join my group but is having issues with it-she keeps getting this "password isn't strong enough" but she is in other groups on forumotion.  Can you please check into this and see what the issue is for her and thank you?

https://thebestoffriends.forumotion.com/

Her name is Joy and she is in this group right now https://taggerscafe.forumotion.com/
♥ Lovin ♥
♥ Lovin ♥
Forumember

Posts : 90
Reputation : 1
Language : english

View user profile http://thebestoffriends.forumotion.com/

Back to top Go down

Solved Re: member cannot register in our group

Post by Draxion February 7th 2021, 12:44 am

Is she using the same password on the other forum?


member cannot register in our group Draxio14
NEVER provide your founder's account or email
Please provide forum's URL when dealing with design and appearance issues
Don't forget to mark the topic as member cannot register in our group Solved11 when the issue is resolved. This helps the staff greatly.
PM Support is prohibited!
TOS | General Rules | FAQ | Tricks & Tips | Latest Updates | Introduce Yourself
Draxion
Draxion
Support Moderator
Support Moderator

Male Posts : 2508
Reputation : 321
Language : English
Location : USA

View user profile https://www.talesoftellene.com/

Back to top Go down

Solved Re: member cannot register in our group

Post by ♥ Lovin ♥ February 7th 2021, 1:50 am

I believe she changed  her password.  But I use the same name and password in my forums and it doesn't effect me like this
♥ Lovin ♥
♥ Lovin ♥
Forumember

Posts : 90
Reputation : 1
Language : english

View user profile http://thebestoffriends.forumotion.com/

Back to top Go down

Solved Re: member cannot register in our group

Post by SLGray February 7th 2021, 7:59 am

Could you post a screenshot of the message she got?


member cannot register in our group Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray
SLGray
Administrator
Administrator

Male Posts : 49068
Reputation : 3418
Language : English
Location : United States

View user profile https://forumsclub.com/gc/128-link-directory/

Back to top Go down

Solved Re: member cannot register in our group

Post by skouliki February 7th 2021, 8:03 am

hello

is she changing the username and password often? if yes this might happens for security reasons

she can put a stronger password by including numbers or/and capital letters
what is the problem of putting a strong password? it is not wise to have the same password on many sites
skouliki
skouliki
Manager
Manager

Female Posts : 10883
Reputation : 1370
Language : English,Greek
Location : Greece

View user profile http://iconskouliki.forumgreek.com

Back to top Go down

Solved Re: member cannot register in our group

Post by ♥ Lovin ♥ February 7th 2021, 11:02 am

Well it keeps wanting her to put even a much stronger one-I never had that issue before.  She said she keeps putting in different passwords and it keeps saying the same thing to her
♥ Lovin ♥
♥ Lovin ♥
Forumember

Posts : 90
Reputation : 1
Language : english

View user profile http://thebestoffriends.forumotion.com/

Back to top Go down

Solved Re: member cannot register in our group

Post by skouliki February 7th 2021, 12:09 pm

she must wait 24 hours , the system may think she is a spammer if she tried too many times at once

is she trying to register or log in ?

also advice her to clear browser cache
skouliki
skouliki
Manager
Manager

Female Posts : 10883
Reputation : 1370
Language : English,Greek
Location : Greece

View user profile http://iconskouliki.forumgreek.com

TonnyKamper likes this post

Back to top Go down

Solved Re: member cannot register in our group

Post by Luke Frost February 8th 2021, 4:34 am

New members who apply in my forum (which has been inactive for quite a few years, but we're starting it back up) get a 404 error message when applying.
avatar
Luke Frost
Forumember

Posts : 46
Reputation : 1
Language : English

View user profile

Back to top Go down

Solved Re: member cannot register in our group

Post by SLGray February 8th 2021, 5:50 am

@Luke Frost wrote:New members who apply in my forum (which has been inactive for quite a few years, but we're starting it back up) get a 404 error message when applying.
Please start your own topic since your issue is not related to this topic.


member cannot register in our group Slgray10

When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray
SLGray
Administrator
Administrator

Male Posts : 49068
Reputation : 3418
Language : English
Location : United States

View user profile https://forumsclub.com/gc/128-link-directory/

Back to top Go down

Solved Re: member cannot register in our group

Post by ♥ Lovin ♥ February 8th 2021, 1:04 pm

I realize the answer usually is clearing the cache which isn't the case in most of our issues--the issue is solved though now as she was able to finally get in.  Had nothing to do with cache though.  Thank you
♥ Lovin ♥
♥ Lovin ♥
Forumember

Posts : 90
Reputation : 1
Language : english

View user profile http://thebestoffriends.forumotion.com/

Back to top Go down

Solved Re: member cannot register in our group

Post by skouliki February 8th 2021, 4:01 pm

Problem solved & topic archived.
Please read our forum rules:  ESF General Rules
skouliki
skouliki
Manager
Manager

Female Posts : 10883
Reputation : 1370
Language : English,Greek
Location : Greece

View user profile http://iconskouliki.forumgreek.com

Back to top Go down

Back to top


 
Permissions in this forum:
You cannot reply to topics in this forum