Posting problems posting GIFs in my mobile app

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Solved Posting problems posting GIFs in my mobile app

Post by azwiz May 5th 2021, 12:51 am

First topic message reminder :

I don't remember the last time I came to support for a mobile app problem. If ever. And I am posting this right now via my phone.

The problem seems to be that when trying to upload or copy or post a gif. I get the prompt that the post is too large.

I checked the URL. And it is just one URL. So I need to know if there is a problem posting GIFs to the mobile app?
Posting problems posting GIFs in my mobile app - Page 2 Screen15

Thank you

Hello,

If you get this message usually it means the post exceeds the character limit. Are you using WYSIWYG mode when posting it or no? Also have you tried using the new Gif button/feature that Forumotion added a few months back to make it easier to integrate Giphy on the forums.

-Brandon

No I tried over 10 different gifs . On my Android phone . They all said the same thing . I then switched over to my PC . Had no problems loading them right up . I have a good phone . I thought . I don't think I have tried to use my phone for this before . Always use my PC .


Enlarge this image Click to see fullsize

Posting problems posting GIFs in my mobile app Phone10

Yes I think I am using WYSIWYG mode . What's the difference ? Just clicking the " Switch Editor Mode " ? Doesn't seem to change anything .

I will look into the giphy app . But a lot of stuff isn't from giphy .

Posting problems posting GIFs in my mobile app 200_co10

Posting problems posting GIFs in my mobile app Gif10

Okay I activated the giphy app .

@skouliki wrote:
hello

this is the diffrence
bold text -> standard mode
[ b]bold [ /b] text -> WYSIWYG mode

Okay . I don't see it making a difference . Unless you tell me it does . And how it does .

Activate the WYSIWYG mode by default in the posts : YES activated as default . Always has been .


@skouliki wrote:
so is your issue solved?

right now we have an issue with servimg I, think this issue is generating the message too long you have now on your mobile
please give us some time to fix the servimg issue and I will inform you to check again the gif problem

with the gif button I dont have any issue uploading gifs from my iphone


also
Please don't double post. Your posts need to be separated by 24 hours before bumping. Please use the edit button, instead!
Please read our forum rules: ESF General Rules

Okay I'll wait .

Please don't double post. Your posts need to be separated by 24 hours before bumping. Please use the edit button, instead!

I wish you guys would make up your minds . In previous posts . I have used the edit button . You asked me not to do that .

So I stopped

.
@skouliki wrote:
i dont know to what or whom are you referring to
the forum rules indicate the above rule

THIS IS WHAT I USED TO DO .


Last edited by azwiz on May 6th 2021, 9:04 pm; edited 4 times in total
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Solved Re: Posting problems posting GIFs in my mobile app

Post by Ape May 7th 2021, 11:50 am

Hi @azwiz and @skouliki
If I remember right there is not a limit as such I know that if you post a big Image and its a gif it may add a background of white or black and convert it like skouliki has already said.

It dose look like this may have been a bug on our end that was fixed with out our team doing anything witch dose happen now and then.

If you have any other problems like this again please do let us know.

best regards.

Ape.

If this is now solved please mark it as solved.


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Solved Re: Posting problems posting GIFs in my mobile app

Post by skouliki May 7th 2021, 1:48 pm

Thank you Ape
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Solved Re: Posting problems posting GIFs in my mobile app

Post by skouliki May 7th 2021, 8:35 pm

Problem solved & topic archived.
Please read our forum rules: ESF General Rules
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