I cant log into my admin account
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I cant log into my admin account
I cant log into my admin account on my forum, also founders tools wont let me log in, please help what do I do? it wont let me reset passwords for admin accounts.
Here is the forum: https://brick-centre.forumotion.com/ that im trying to log into
Here is the forum: https://brick-centre.forumotion.com/ that im trying to log into
Last edited by Alex99 on January 6th 2022, 6:37 pm; edited 1 time in total
Alex99- New Member
- Posts : 17
Reputation : 2
Language : English
Re: I cant log into my admin account
Hi:
If you have lost the password to login the founder's tools, please send the following information by private message to one of the Forumotion staff members indicated at the end of this guide:
If you have lost the password to login the founder's tools, please send the following information by private message to one of the Forumotion staff members indicated at the end of this guide:
- The URL of your forum:
- The email of foundation: (if you can't remember, give us a list of potential email addresses)
- I also lost the password of the founder account on the forum: YES - NO
- Forumotion staff members that manage password problems: @SLGray @APE @brandon_g @TheCrow and @skouliki
jucarese- Hyperactive
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Location : SSF Admin
Already done that.
I have lost the login of BOTH.jucarese wrote:Hi:
If you have lost the password to login the founder's tools, please send the following information by private message to one of the Forumotion staff members indicated at the end of this guide:
- The URL of your forum:
- The email of foundation: (if you can't remember, give us a list of potential email addresses)
- I also lost the password of the founder account on the forum: YES - NO
- Forumotion staff members that manage password problems: @SLGray @APE @brandon_g @TheCrow and @skouliki
Alex99- New Member
- Posts : 17
Reputation : 2
Language : English
Re: I cant log into my admin account
Dear @Alex99
as jucarese told you, send those information to a staff member and they will send you a new password at the foundation email
If you lost the password and also do not have access to the foundation email, well that's a problem because there isn't a way to confirm that you are the real founder.
as jucarese told you, send those information to a staff member and they will send you a new password at the foundation email

If you lost the password and also do not have access to the foundation email, well that's a problem because there isn't a way to confirm that you are the real founder.
Niko- Hyperactive
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Posts : 2528
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Language : English, Italian, French
Location : Italy
Re: I cant log into my admin account
I'm guessing you ignored my message?Niko wrote:Dear @Alex99
as jucarese told you, send those information to a staff member and they will send you a new password at the foundation email
If you lost the password and also do not have access to the foundation email, well that's a problem because there isn't a way to confirm that you are the real founder.
I already sent this information to a staff member.
Alex99- New Member
- Posts : 17
Reputation : 2
Language : English
Re: I cant log into my admin account
whats the foundation email?Niko wrote:Dear @Alex99
as jucarese told you, send those information to a staff member and they will send you a new password at the foundation email
If you lost the password and also do not have access to the foundation email, well that's a problem because there isn't a way to confirm that you are the real founder.
Alex99- New Member
- Posts : 17
Reputation : 2
Language : English
Re: I cant log into my admin account
@Alex99 it is the email you used to create your forum 
It is usually the email you also have for your admin account on your forum, and the email you can use to access the foundation tools

It is usually the email you also have for your admin account on your forum, and the email you can use to access the foundation tools
Niko- Hyperactive
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Posts : 2528
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Language : English, Italian, French
Location : Italy
Re: I cant log into my admin account
ah aightNiko wrote:@Alex99 it is the email you used to create your forum
It is usually the email you also have for your admin account on your forum, and the email you can use to access the foundation tools
Alex99- New Member
- Posts : 17
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Language : English
Re: I cant log into my admin account
but i send an information to the sstaff member on the website, not through emailNiko wrote:Dear @Alex99
as jucarese told you, send those information to a staff member and they will send you a new password at the foundation email
If you lost the password and also do not have access to the foundation email, well that's a problem because there isn't a way to confirm that you are the real founder.
Alex99- New Member
- Posts : 17
Reputation : 2
Language : English
Re: I cant log into my admin account
@Alex99 no one said to contact anyone via email 
Have you contacted ONE staff member providing the information that Jucarese pointed you out? If yes, just wait for a reply from the staff member you contacted by private message.
For more information you can refer to the password recovery tutorial: https://help.forumotion.com/t127211-password-problems-or-lost-your-founder-s-password

Have you contacted ONE staff member providing the information that Jucarese pointed you out? If yes, just wait for a reply from the staff member you contacted by private message.
For more information you can refer to the password recovery tutorial: https://help.forumotion.com/t127211-password-problems-or-lost-your-founder-s-password
Niko- Hyperactive
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Posts : 2528
Reputation : 145
Language : English, Italian, French
Location : Italy
Re: I cant log into my admin account
The topic was posted in the wrong section, so I have moved it to the correct section.
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Lost Founder's Password |Forum's Utilities |Report a Forum |General Rules |FAQ |Tricks & Tips
You need one post to send a PM.
You need one post to send a PM.
When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.
SLGray- Administrator
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Posts : 50757
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Re: I cant log into my admin account
Hello
If you want you can send me the informational only by private message
If you have already send the information to another staff member then please ignore my post
Note : it is better to edit your post instead of double posting
If you want you can send me the informational only by private message
If you have already send the information to another staff member then please ignore my post
Note : it is better to edit your post instead of double posting
skouliki- Manager
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Posts : 13322
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Language : English,Greek
Location : Greece
Re: I cant log into my admin account
yes i haveNiko wrote:@Alex99 no one said to contact anyone via email
Have you contacted ONE staff member providing the information that Jucarese pointed you out? If yes, just wait for a reply from the staff member you contacted by private message.
For more information you can refer to the password recovery tutorial: https://help.forumotion.com/t127211-password-problems-or-lost-your-founder-s-password
Alex99- New Member
- Posts : 17
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Language : English
Niko likes this post
Re: I cant log into my admin account
Your PM has been received with thanks.
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i received the pm but the information i will need despite the forum URL are
- email you used to create the forum
- founder's username
thank you i am waiting
skouliki- Manager
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Posts : 13322
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Language : English,Greek
Location : Greece
Re: I cant log into my admin account
Problem solved & topic archived.
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skouliki- Manager
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Posts : 13322
Reputation : 1586
Language : English,Greek
Location : Greece

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