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What Do you do when members rejoin under another name so they are listed as members under each name

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What Do you do when members rejoin under another name so they are listed as members under each name Empty What Do you do when members rejoin under another name so they are listed as members under each name

Post by foxyprise1 March 16th 2009, 3:36 am

I have members that have either forgot their user name or password and rejoin under another name, so they are listed as 2 or 3 times as a member, so that makes your total # of members way off. How do you delete those other names without affecting the other name you want to keep. Can you just delete the extra names, so your member count is totally correct. Thanks foxyprise1
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What Do you do when members rejoin under another name so they are listed as members under each name Empty Re: What Do you do when members rejoin under another name so they are listed as members under each name

Post by Bpoetic March 16th 2009, 3:52 am

Yes, you can just delete the extra names . . . but maybe you need to contact these people first and make sure they can get in with the name/account you leave open for them. If they've forgotten a password - you can go into their profile in admin and set one for them. Tell them what it is and advise them to log in and change their password to something only they know.
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What Do you do when members rejoin under another name so they are listed as members under each name Empty Re: What Do you do when members rejoin under another name so they are listed as members under each name

Post by magicm00n March 16th 2009, 4:10 am

To delete their names you have to delete their account.

Admin Panel>> Users & Groups>> Search users>> Select a username you want to delete>> Scroll to the bottom and you will see Delete this user>> Check the box and Hit Save.
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