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(ONLY TOPIC)"Paying for credit problem" Problem not solved!

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magicm00n
alicia
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In progress Where is typlo? i just bought some credits

Post by Guest January 14th 2009, 1:53 pm

i just bought 3000 credits i haven't still got them on my forum yet, Confused
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In progress Re: (ONLY TOPIC)"Paying for credit problem" Problem not solved!

Post by Darren1 January 16th 2009, 6:13 am

Give this upto 1 week, not everything can happen as soon as you hit "save/send"
please be a little patient.
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In progress Re: (ONLY TOPIC)"Paying for credit problem" Problem not solved!

Post by MrMario January 16th 2009, 6:50 am

Typlo only comes on weekdays. Give him time to get back to you. If he doesn't then send a PM to him and he will help you out.
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In progress Credits not showing??

Post by So_Uncool February 24th 2009, 11:23 pm

I just purchaced 500 credits so I can edit my template but it still shows I have 0 credits. Does it take time for the credits to show or do I have some sort of issues happening?? Thanks for any help.
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In progress Re: (ONLY TOPIC)"Paying for credit problem" Problem not solved!

Post by :)tayne:) February 25th 2009, 8:50 am

You may have to give it up to 72 hours for processing of your transaction to take place and be confirmed.
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In progress Purchased credits and I still don't have them.

Post by Lady Hawk March 22nd 2009, 2:35 pm

I purchased credits five days ago and my paypal account shows that the transaction went through. My account still shows no credits added. Is there something else I should be doing?

Edit:
I posted on this thread because I thought it was appropriate. I read several of the threads on credits and then chose this one. After searching more I found there was another one that also applies. Titled "lost all my credits."

That one suggested I message Typlo. I will do that. Thanks.


Last edited by Lady Hawk on March 22nd 2009, 2:42 pm; edited 2 times in total (Reason for editing : Found answer on another thread.)
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In progress Re: (ONLY TOPIC)"Paying for credit problem" Problem not solved!

Post by LisburnCityPaddlers March 23rd 2009, 2:05 pm

Hey Lady Hawk,

I have exactly the same problem, I purchased 2000 credits 5 days ago to get the advertising off my site. And although my credit card has been charged I haven't recieved the credits yet.

How did you get on? Is it just a matter waiting a little longer?

I'll message Typlo too.

Cheers.
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In progress Re: (ONLY TOPIC)"Paying for credit problem" Problem not solved!

Post by 4nwapeople March 23rd 2009, 8:51 pm

Same Problem. Credit card charged and still 0 credits. Used US credit card. Does that not work?
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In progress Just not acceptable

Post by 4nwapeople March 23rd 2009, 10:00 pm

I purchased credits because it said somewhere that it will only take 5 hours for them to be posted to the account. I REALLY NEED to have my website active with a single domain name by a 6 pm on Tuesday night - 26 hours from now - for a presentation I need to make. This forum is very time sensitive for my organization. Is there ANYTHING that can be done?
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In progress Re: (ONLY TOPIC)"Paying for credit problem" Problem not solved!

Post by DeathSoul March 23rd 2009, 11:38 pm

LisburnCityPaddlers wrote:Hey Lady Hawk,

I have exactly the same problem, I purchased 2000 credits 5 days ago to get the advertising off my site. And although my credit card has been charged I haven't recieved the credits yet.

How did you get on? Is it just a matter waiting a little longer?

I'll message Typlo too.

Cheers.
Hello There might be alot of payments which could cause they credits to be delayed so what I would do is wait and also wait for typo's reply Wink

4nwapeople wrote:Same Problem. Credit card charged and still 0 credits. Used US credit card. Does that not work?
Hello Did you wait at least 72 hours?
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In progress Re: (ONLY TOPIC)"Paying for credit problem" Problem not solved!

Post by Nelsaidi March 23rd 2009, 11:51 pm

Domain names take upto 2-3 days to activate fyi, so it wont happen.
Credits should be put instantly.
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In progress Re: (ONLY TOPIC)"Paying for credit problem" Problem not solved!

Post by zetaman_pdx March 24th 2009, 5:23 am

I'm having the same problem with my forum, www.therlsh.net... I accidently bought credits twice thinking that I didn't enter in the info correctly.
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In progress Who is Typlo?

Post by deadmaster March 25th 2009, 2:01 am

Its not showing for me either.
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In progress Re: (ONLY TOPIC)"Paying for credit problem" Problem not solved!

Post by 4nwapeople March 25th 2009, 2:42 am

zetaman_pdx wrote:I'm having the same problem with my forum, www.therlsh.net... I accidently bought credits twice thinking that I didn't enter in the info correctly.

That's exactly what I did - do we have any recourse?
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In progress Re: (ONLY TOPIC)"Paying for credit problem" Problem not solved!

Post by zetaman_pdx March 25th 2009, 3:47 am

I personally am going to wait until they actually take the money out. I have another forum that I removed the ads with no problem. So I was kind of taken back by this.
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In progress (ONLY TOPIC)"Paying for credit problem" Problem not solved!

Post by Faithful March 25th 2009, 5:33 am

I tried contacting the admin but it seems my problem is not resolved regarding my paying for credits and not receiving them in my account. Did the payment even go through, is now what I'm wondering?? Either way costumer service would help as I am a costumer....

BTW, please don't lock threads when they are not really resolved, when it's a money issue you should really make sure the topic is "Solved"

EDIT

MADE IT ONLY TOPIC

-MrMario
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In progress Re: (ONLY TOPIC)"Paying for credit problem" Problem not solved!

Post by Faithful March 25th 2009, 5:38 am

oh ya, I tried again to pay and I had the same problem. Can anyone tell me wtf is going on??
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In progress Re: (ONLY TOPIC)"Paying for credit problem" Problem not solved!

Post by MrMario March 25th 2009, 5:40 am

May I remind you that double/triple posting is not allowed on this forum, within 24 hours. Please use the edit button.
You will need to contact Typlo and please don't keep making post on the same issue as we only need one.
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In progress Re: (ONLY TOPIC)"Paying for credit problem" Problem not solved!

Post by Faithful March 25th 2009, 5:53 am

MrMario wrote: May I remind you that double/triple posting is not allowed on this forum, within 24 hours. Please use the edit button.
You will need to contact Typlo and please don't keep making post on the same issue as we only need one.

Sorry for poor forum manors but the other post was locked before it was resolved so I had to make a new thread. I have talked to Typlo with no luck on my situation, what else am I suppose to do??
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In progress Re: (ONLY TOPIC)"Paying for credit problem" Problem not solved!

Post by MrMario March 25th 2009, 6:02 am

All we can do is just wait. If he doesn't reply or anything we will still have to contact him again.
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In progress Re: (ONLY TOPIC)"Paying for credit problem" Problem not solved!

Post by Faithful March 25th 2009, 6:13 am

MrMario wrote:All we can do is just wait. If he doesn't reply or anything we will still have to contact him again.

That's not a very good answer for a costumer who just paid 3 times and has not received his product...
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In progress Re: (ONLY TOPIC)"Paying for credit problem" Problem not solved!

Post by MrMario March 25th 2009, 6:20 am

Sorry there nothing to do but wait. I can get typlos attention but other than that I cant do anything.
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In progress Re: (ONLY TOPIC)"Paying for credit problem" Problem not solved!

Post by Faithful March 25th 2009, 6:28 am

MrMario wrote:Sorry there nothing to do but wait. I can get typlos attention but other than that I cant do anything.

Thanks anyway, I had the feeling the conversation was going down that rout. Man in these times the last thing you wanna do is bad business.... I'm done, you can locker up bud.
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In progress Re: (ONLY TOPIC)"Paying for credit problem" Problem not solved!

Post by MrMario March 25th 2009, 6:43 am

I'll keep it open till the problem is solved.
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In progress Re: (ONLY TOPIC)"Paying for credit problem" Problem not solved!

Post by Zivhayr March 25th 2009, 7:09 am

I get this same problem! The money went through on my PayPal account, showing that my account had paid. 24 hours + and still no credit (ONLY TOPIC)"Paying for credit problem" Problem not solved! Mouais
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In progress Adverts and credits

Post by alicia March 25th 2009, 9:48 am

Google Ads have suddenly started appearing on my forum pages after we have been running for a month.

I understand I can remove these by spending credits.

I cannot find out how much credits cost to buy. I need to spend 100 credits a month to deactivate the ads.

How much are 100 credits please?

Thank you.


Last edited by alicia on March 25th 2009, 9:49 am; edited 1 time in total (Reason for editing : typing error)
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In progress Re: (ONLY TOPIC)"Paying for credit problem" Problem not solved!

Post by magicm00n March 25th 2009, 9:57 am

You can check how much in your admin panel.
Admin Panel>> Misc>> Buy credits.
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In progress Re: (ONLY TOPIC)"Paying for credit problem" Problem not solved!

Post by Faithful March 25th 2009, 11:19 am

The plot thickens, don't feel bad I paid 3 times with not a single credit in return...
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In progress Still no credits

Post by deadmaster March 25th 2009, 12:52 pm

I have PMed Typlos with my reciept from my email and everything. But I still haven't received my credits. I did the transaction yesterday.
Can someone please check into it for me please.
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In progress Re: (ONLY TOPIC)"Paying for credit problem" Problem not solved!

Post by alicia March 25th 2009, 4:00 pm

Thank you, I have just bought credits. How long does it take for them to show up because it is still telling me I have 0 credits?
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