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Invalid mail adress!!! help !!

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Esuper
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Invalid mail adress!!! help !! Empty Invalid mail adress!!! help !!

Post by Black^beret Thu 20 Jul - 15:18

Hi there - i have big problem- all new users that want to register with my forum - got Invalid mail agress message - their adresses i checked and realy they should work- can somebody help me?
e-mail adresses: like: azbel1@hotmail.com,walla.co.il
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Post by Wiegraf Thu 20 Jul - 15:55

Hello

Concerning the first adress (***@hotmail.com), sometimes the mail contening the activation key is considered as spam, so tell the members having this problem to check their spam problems Wink

For the other mail adresses :

Katt wrote:Ask your member to do a mail test at this address : http://www.dnsreport.com/

If he/she doesn't understand the results, just give the link of the results. I will then leave a message on the French side.

Knight Wink
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Post by Black^beret Thu 20 Jul - 16:31

How can i set my forum to be without mail activation?
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Post by Wiegraf Thu 20 Jul - 16:52

Sorry, this option is not available on the EditBoard forums yet.

A suggestion has been made on the french version, so, if it is accepted, maybe later Wink

Knight Wink
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Post by Black^beret Thu 20 Jul - 17:01

Thanks for fast support cool-blue
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Post by Cornelia Thu 20 Jul - 18:03

Hello.

You are not the only one to have this problem.

I will leave a message on the French side. There's a topic in the intervention section : http://forum.forumactif.com/viewtopic.forum?t=93159

Topic moved to the "Need of an administrator" section
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Post by Esuper Sat 22 Jul - 8:07

Hi,

I'm having the same problem.

Katt wrote:Ask your member to do a mail test at this address : http://www.dnsreport.com/

If he/she doesn't understand the results, just give the link of the results. I will then leave a message on the French side.

They cannt register how do i ask them to mail test?? blackeye
Plase help, some of my friends already give up signing my forum. Thumb down
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Post by Cornelia Sat 22 Jul - 8:44

I've also left a message in the private section of the Frensh side. Gautamas doesn't work on weekends... Confused
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Post by Cornelia Mon 14 Aug - 19:32

Hello.

We're having more and more refused address report, I created this only-topic in the "Need of an Administrator" section : https://help.forumotion.com/viewtopic.forum?p=3068#3068
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Post by droolingunited Wed 30 Aug - 5:04

hi all its drool, firstly why on earth has this still not been sorted out the topic has some old posts now this problem is serious as it gets if ppl cant join guess what that = no forum activity there its useless



im having the same problem please admins dont send me dns report replys...it solves nothing ive investigated every setting we dont have a setting controlling the scripts for email verifications etc the host controls this therefore i would like mine sorting if its not too much hassle please...
please note ive tried a full clan trying all there email address and none of them can join so i have a problem..

its to do with the email its qouting invalid email address when registering


please could you let me know when this is gonna be sorted i did pay for adds removed etc and id pay for the site as i like the looks ive built for it etc so please help


http://droolingunitedsgames.virtuaboard.com

p.s please note the amount of ppl that arnt bothering to come here to seek help its losing amounts of ppl so its got to be sorted asap

from drool luv the site aprt from the error lol Very Happy
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Post by Gautamas Wed 30 Aug - 9:41

Hello Smile

We are going to try a new script this morning to allowed more email adresses to be accepted. In fact the problem is that each email is tested on a mail server to check if it's really exists (in order to prevent a lot of spambots). So if the answer is negative, the email is considered as invalid, and it appears to be often the case with work email.

I hope the new script will solve this problem.
Let me know if it works well !
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Post by droolingunited Fri 1 Sep - 3:07

its worse if anything i did a check..60 of my clan members tried to register yes 60 over 2 days and only 10 got through to been registered so hopefully this helps to confirm that whatever editbaord are using to check emails is so so sorry got to use this word NACKERED <ouch spoke to phpbb they had issuess ages back about it they sorted it they stated to me that its upto the editboard host to resolve even though all forums are phpbb powered (erm baffleing)



from craig
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Post by Cornelia Fri 1 Sep - 13:31

I've got a response.

Actually, the Editboard owner (the big boss) forgot to update the script (nobody's perfect Wink ), so it's still the old one which is in place. The changes should be done today or next Monday.
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Post by comandante geral Mon 11 Sep - 23:42

Sorry, but my problem wasn´t solved.

Users can´t registrate with mails ended with @forumpsp.net

What should I do?

(Sorry)
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Post by Gautamas Tue 12 Sep - 10:10

Hello Smile

Is @forumpsp.net a intranet (or localhost) adress ? How can you have this type of adress ?
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Post by comandante geral Tue 12 Sep - 13:55

I think it´s an intranet adress, but i´m waiting for confirmation...
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Post by comandante geral Tue 12 Sep - 14:49

It´s confirmed and they say that´s regular mail address.
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Post by Gautamas Tue 12 Sep - 16:27

Intranet adresses are not allowed for security reasons, you must use an "internet" adress as hotmail or gmail.
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Post by comandante geral Wed 13 Sep - 1:22

But they said that´s a normal internet adress....
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Post by comandante geral Thu 21 Sep - 15:02

nobody say nothing...
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Post by Tristou Thu 21 Sep - 15:06

You should use a gmail or hotmail adress, as Gautamas said Wink
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Post by comandante geral Sat 23 Sep - 21:01

ok ok thanx anyway.... Sad
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