What's wrong with my forum?

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What's wrong with my forum?

Post by alondra on August 1st 2006, 4:01 am

Hi, I'm not sure what's wrong with my forum... www.narutojunkies.forumotion.com when you click the link it takes you straight to forumotion.com. Could some one help me out here? Thanks!

Alondra
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alondra
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Re: What's wrong with my forum?

Post by Cornelia on August 1st 2006, 4:20 am

Hello.

Just tonight, I had to report to my co-moderator the disappearance of his board...

Lately, there seems to be some problems with automatic deletion for inactive boards.

Try to restore your board with the fouder's utilities : https://www.forumotion.com/en/utils

You must use these IDs

Username : Creation e-mail address OR Forum address

Password : the one you used to create your board


EDIT : I looked on the French side and there are many other cases like yours. I will report this problem to the staff.
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Re: What's wrong with my forum?

Post by alondra on August 1st 2006, 4:30 am

Well my board had not been inactive so not sure there.. but....Thank you very much for your help! ^_^
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Re: What's wrong with my forum?

Post by alondra on August 1st 2006, 4:53 am

How long afteryou submit a backup does it take to restore?
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Re: What's wrong with my forum?

Post by Cornelia on August 1st 2006, 5:01 am

Normally, it doesn't take long to come back.

Anyway, I reported this problem to the French staff and I transmitted the link of your topic and liloucia's topic, so they'll probably send Gautamas (one of EB's technicians) here to take care of your problem.
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Cornelia
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Re: What's wrong with my forum?

Post by alondra on August 1st 2006, 5:02 am

Thank you very very much!! ^_^
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Re: What's wrong with my forum?

Post by Cornelia on August 2nd 2006, 9:11 pm

Hello.

I translate what Gautamas told us about this problem.

@Gautamas wrote:Hello Smile

The problem came from a defective hard drive on one of our servers. So, we had to backup and transfer the database.

Cordially
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