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Accessing GoDaddy account

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Solved Accessing GoDaddy account

Post by bsb2000 December 4th 2009, 10:36 am

I have started to get messages from GoDaddy to edit my account details, if I follow the link it asks me to login, my problem is no matter what username & password I try it will not let me in. I assumed because Forumotion have set up the account with GoDaddy on 4th Sept 09 (I have had the domain for over a year) that the details I have with Forumontion are the login details, but they are not !!

If I ask for the password or username to be reset, it sends a mail to an account I've never heard of, I've spoken to GoDaddy and they say I need to login to change the contact email address Grrrrr !!!
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Solved Re: Accessing GoDaddy account

Post by bsb2000 December 14th 2009, 4:05 pm

10 days and no answer - class!!!
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Solved Re: Accessing GoDaddy account

Post by Sanket December 14th 2009, 5:46 pm

Can you post a screenshot of the messages you get from godaddy?
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Solved Re: Accessing GoDaddy account

Post by bsb2000 December 14th 2009, 6:00 pm

Thank you for the reply,

Accessing GoDaddy account Godadd11
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Solved Re: Accessing GoDaddy account

Post by bsb2000 December 14th 2009, 6:03 pm

and ..............

Accessing GoDaddy account Godadd12
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Solved Re: Accessing GoDaddy account

Post by Sanket December 14th 2009, 6:19 pm

Where are you getting these messages?

So you have got the domain from forumotion correct?
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Solved Re: Accessing GoDaddy account

Post by bsb2000 December 14th 2009, 6:37 pm

The messages are coming to another email address which I used for registration along with my home address etc.

I've never heard of the '****@exotikweb.com' email address and have never had a customer number

Yes the domain was bought through Forumotion

Registration Date:09/16/2008
Expiration Date:09/16/2010
Nameservers
NS1.FORUMOTION.COM
NS2.FORUMOTION.COM
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Solved Re: Accessing GoDaddy account

Post by bsb2000 December 14th 2009, 7:12 pm

Also a screen shot taken from my 'credits' history.......

Accessing GoDaddy account Godadd13
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Solved Re: Accessing GoDaddy account

Post by Sanket December 14th 2009, 8:18 pm

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Solved Re: Accessing GoDaddy account

Post by bsb2000 December 15th 2009, 9:57 am

Sorry Sanket as far as I can see this is not related at all.

The 'Whois' record for my domain state that it is registered with GoDaddy, seeing as I bought it from Forumotion then my assumption is that Forumotion have registered it with GoDaddy. I have spoken to GoDaddy and they don't deny it's registered with them and sent me the following.........

Dear Ian,

Unfortunately, if you are unsure of this information, and another party is managing your domain with us, you will need to contact the person who originally setup the account for you. I apologize for the confusion.

Please let us know if we can assist you in any other way.

Sincerely,

Carter M.
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Solved Re: Accessing GoDaddy account

Post by Sanket December 15th 2009, 2:18 pm

I doubt if emails are directly sent to users from go daddy. I have not encountered a single such issue before.

Anyways, is there a problem? Has something stopped working?
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Solved Re: Accessing GoDaddy account

Post by bsb2000 December 15th 2009, 3:51 pm

I doubt that anyone 'Phishing' for information would refuse to assist and tell me to "contact the person who originally setup the account for you"

I've checked the headers of the mails and there doesn't seem to be anything sinister in them.

No, there is nothing wrong all appears to be working O.K. The domain is registered to me so I can only hope that I never have to update any information (i.e. address) as I am not able to log in and nobody seems to have that information.

Ian
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Solved Re: Accessing GoDaddy account

Post by mostlycichlids December 15th 2009, 11:26 pm

Same thing has happened to me, I have contacted typlo with no response. The email I got sent said my domain will be locked if I don't edit it. I also can not access it as it is set up under another email and username, they told me that maybe you guys registered my forum through them. I am worried about it being locked myself. Infact I got alomst the exact email with the same @ email address.
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Solved Re: Accessing GoDaddy account

Post by bsb2000 December 16th 2009, 9:16 am

Thank you 'mostly', I was beginning to doubt myself there for a minute.
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Solved Re: Accessing GoDaddy account

Post by Sanket December 16th 2009, 11:04 am

Lets see, i will try to get some inputs from Typlo regarding the issue.
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Solved Re: Accessing GoDaddy account

Post by Shadow December 16th 2009, 11:35 am

Hello,

We made a modification on our Godaddy account, so they sent you a notification.
As its our Godaddy account, it's normal you can't access it.
The changes were minor and won't affect your domain name.
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Solved Re: Accessing GoDaddy account

Post by bsb2000 December 16th 2009, 11:54 am

As its our Godaddy account, it's normal you can't access it.

That's fair enough, I wouldn't expect to be able to access it if it was your account.

Thank you for addressing this.

Ian
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Solved Re: Accessing GoDaddy account

Post by mostlycichlids December 17th 2009, 12:12 am

As long as my domain and site is not affected I am fine with that. I feel reassured now that I know no one s trying to spam my domain name, thanks for the input!
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Solved Re: Accessing GoDaddy account

Post by Sanket December 17th 2009, 5:03 am

Since this thread appears to be solved, I will lock this thread and mark it as solved.
Accessing GoDaddy account 2j4t5a8

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