Registration Issues

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Registration Issues

Post by phoenix on August 13th 2006, 2:34 am

G'day

People wishing to join my particular forum have contacted me and they are indicating that there email addresses are not being accepted.

What do I need to do to insure that this does not continue?

Any advice on a solution to this problem would be appreciated

Cheers salut


http://investigator.forumotion.com/portal.forum

phoenix
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Re: Registration Issues

Post by Wiegraf on August 13th 2006, 8:24 am

Hello

Can you give me an exemple of adress that is not accepted please?

@Katt wrote:Ask your member to do a mail test at this address : http://www.dnsreport.com/

If he/she doesn't understand the results, just give the link of the results. I will then leave a message on the French side.

I've just sent a PM to a technician of the Frenc side to tell him about this problem Wink

Knight Wink

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Re: Registration Issues

Post by phoenix on August 13th 2006, 8:57 am

Hi again,

At the present time it seems addresses ending in .au (Australia) are not being accepted.

Cheers

phoenix
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Re: Registration Issues

Post by Wiegraf on August 13th 2006, 9:11 am

Hi

Thank you for the information, I will tell that on the French side Wink

Knight Wink

Wiegraf
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Re: Registration Issues

Post by bujutsuboy on August 14th 2006, 5:02 pm

Hi there,

We have the same problem. Not only will it not let AOL members join, it is also showing other people's emails as not being recognised.

Here is our forum

http://selfprotection.lightbb.com/index.forum

Some of us have managed to get around it by creating a free fastmail email account, but newbies may not see our announcement to this effect before giving up.

Any help would be greatly appreciated so that no new members are put off by the difficulties!

Sincere thanks!

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Re: Registration Issues

Post by Wiegraf on August 14th 2006, 5:40 pm

Hi

Concerning the AOL users, have you read this topic?

https://help.forumotion.com/viewtopic.forum?t=399

Knight Wink

Wiegraf
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Re: Registration Issues

Post by bujutsuboy on August 14th 2006, 6:23 pm

Thanks for that! I'm new here and impatient to get things going!

There are still problems with some other emails though. Hopefully somoene can help?

Many thanks!

bujutsuboy
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Re: Registration Issues

Post by Cornelia on August 14th 2006, 7:28 pm

Hello.

We're having more and more refused address report, I created this only-topic in the "Need of an Administrator" section : https://help.forumotion.com/viewtopic.forum?p=3068#3068
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