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Member Can't Register

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Solved Member Can't Register

Post by Lady Orihime Thu 25 Feb - 21:02

I didn't really know where to put this, so please move if need be.

At my board, , someone is trying to register using the name "CaliBabeWV", but the person kept getting a "name already in use" message. So I checked the memberlist, and there is no "CalibabeWV". The girl registered with a different user name, and I said I would change it...but when I do go to change it, I get the "name already in use" message. I decided to see if I could contact this CaliBabeWV Phantom, and low and behold, I get a "This on these user(s) do not exist : CaliBabeWV" message.

What's going on? Can someone help, please?
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Solved Re: Member Can't Register

Post by Kalliopi Thu 25 Feb - 22:01

Go to your admin panel & try looking in Users & Groups > inactive users and see if that name is there.

If it is, you can try activating it, but that rarely seems to work, so you might need to delete it & they can try again.
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Solved Re: Member Can't Register

Post by RoCkKiD Thu 25 Feb - 22:02

It is possible that in the past have been a user with that name and were deleted.Try to register with a unusual user,and verify.
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Solved Re: Member Can't Register

Post by Kalliopi Fri 26 Feb - 0:20

If user names are deleted, then they are deleted, that user name becomes available again. As I said earlier, I suspect her registration went wrong, finding it & deleting it should cure it.
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Solved Re: Member Can't Register

Post by Lady Orihime Fri 26 Feb - 11:39

Kalliopi wrote:Go to your admin panel & try looking in Users & Groups > inactive users and see if that name is there.

That worked! Thank-you! ^_^
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Solved Re: Member Can't Register

Post by Sanket Fri 26 Feb - 13:38

Since this thread appears to be solved, I will lock this thread and mark it as solved.
Member Can't Register 2j4t5a8

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