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Registration e-mails issue

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Post by MaxPayne March 18th 2010, 8:09 pm

Hi everybody, I have a really strange problem. A few members of my form complained for the fact that they are receiving some Welcome to the forum e-mail from member@forumotion.com after they registred.
They thought that it was spamming as I have an announcement on my forum where I mention the fact that new members won't receive an account confirmation e-mai as their accounts are automatically activated.
I think it's a bug since I'm sure that it can be disabled in User&Groups, User options.
I'm sure that this is a recent issue as some of my friends who registred told me that they didn't receive any confirmation e-mail before.
I hope that someone can help me.
Thanks in advance
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Post by MrMario March 19th 2010, 12:09 am

They will get emails saying your account is created by waiting for Admin to approve and once admin activate the account they get an email saying they did.
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Post by MaxPayne March 19th 2010, 6:28 pm

MrMario wrote:They will get emails saying your account is created by waiting for Admin to approve and once admin activate the account they get an email saying they did.

Yes but I set it to automatic activation so they should not receive an e-mail. Although they are still receiving one after registration. I think it's a recent bug I'm sure that it wasn't before. Maybe it can be fixed.
Edit: I noticed that I'm also receiving e-mails from board@forumotion.com everytime a member send me a private message or want to join a group. I don't know if it's in any relation with the registration e-mails. But what I know for sure is that I never received any e-mails of this kind before.
Please help.
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Post by MrMario March 19th 2010, 6:50 pm

That is normal.
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Post by MaxPayne March 19th 2010, 6:53 pm

MrMario wrote:That is normal.

Thanks but I never received any e-mail before, is there a way to disable it.
And I'm also sure that a few weeks back no new registred member ever received any mail after registring.
Any idea how to turn it off? I already disabled the contact form.
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Post by MaxPayne March 20th 2010, 5:35 pm

Any advice please? Is it a bug?
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Post by Diana March 20th 2010, 11:22 pm

Get them to ban the mail address on their mail account.
That's what a lot of my members have done.
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Post by Darren1 March 20th 2010, 11:45 pm

Hello,

You can stop these emails by changing both of the below settings

In the Profile (Via the Navigation bar)
Click preferences > Allow newsletter= No > Save

Notify by mail when a new message has arrived in your in-box = No > Save
Warning: This will STOP sending you EMail alerts to you when you receive a new PM

In the Admin panel

Users & Groups ( Tab ) > user options > Send notify email on new user registrations = None > Save

Both of these ways combined will stop any new Emails Wink
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Post by MaxPayne March 21st 2010, 12:09 am

Thanks a lot darren! But I still get an registration e-mail from member@forumotion althought I followed your instructions. I even set it to automatic accounts activation. Could you please try to register a new account on your forum and tell me if you're receiving the e-mail too? Thanks


Last edited by MaxPayne on March 21st 2010, 12:14 am; edited 1 time in total
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Post by Darren1 March 21st 2010, 12:10 am

It's immediately under Activate new members Wink

Your welcome Smile
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Post by MaxPayne March 21st 2010, 12:15 am

darren1 wrote:It's immediately under Activate new members Wink

Your welcome Smile

I found the option, thanks again, but I'm still receiving that e-mail notification after creating a new account.
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Post by Darren1 March 21st 2010, 12:24 am

Give it 20 mins and it should stop sending the email, sometimes it takes a bit for the DB ( DataBase ) to recognize that query Wink
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Post by MaxPayne March 21st 2010, 12:28 am

darren1 wrote:Give it 20 mins and it should stop sending the email, sometimes it takes a bit for the DB ( DataBase ) to recognize that query Wink

Ok, I will, thanks for your help.
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