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Help for one of my members. login issues

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Help for one of my members. login issues Empty Help for one of my members. login issues

Post by birdsll April 1st 2010, 4:48 pm

I have a member that is unable to log in to our forum. All the other members have no trouble accessing the log in page so I can't figure out what is going on.

He has made sure his browser accepts cookies, and I added a pop up for log in as well but he doesn't get that either. Any suggestions?
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Help for one of my members. login issues Empty Re: Help for one of my members. login issues

Post by birdsll April 1st 2010, 8:19 pm

Is this a forum for getting help from staff of forumotion or members? Sorry I'm not sure I'm in the right place to get the answer for this.

Thanks
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Help for one of my members. login issues Empty Re: Help for one of my members. login issues

Post by byt411 April 1st 2010, 8:23 pm

You are in the right place. But I must ask ya some things. Is your friend banned or IP adress banned??
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Help for one of my members. login issues Empty Re: Help for one of my members. login issues

Post by birdsll April 1st 2010, 9:04 pm

No, I'm the creator of the forum and no ips have been banned.
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Help for one of my members. login issues Empty Re: Help for one of my members. login issues

Post by byt411 April 1st 2010, 9:30 pm

What's the error message when your member logs in?
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Help for one of my members. login issues Empty Re: Help for one of my members. login issues

Post by birdsll April 2nd 2010, 3:33 am

There is no log in for them. They go to the page and there isnt anywhere to log in. All my other members have had no trouble so I really think that it has to be a setting but I'm trying to help the person figure out what it might be. Thanks for any insight
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