why are e-mail notifications inconsistant?

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why are e-mail notifications inconsistant?

Post by CloverTea on August 5th 2010, 11:47 pm

Members of my forum have reported inconsistent e-mail notifications.

Sometimes they'll get none, and sometimes they'll get notifications for topics they didn't even know they were following.

I am aware there is a place where you can see all of the topics your following, but this doesn't explain why only SOME e-mail notifications get through.

Please help!

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Re: why are e-mail notifications inconsistant?

Post by kirk on August 6th 2010, 1:21 am

be sure they do not have the options checked of in there profile preferences.. also there was a small email bug the other4 day. it has been fixed but may take a couple days for it to be completely fixed all together.Oh and be sure to tell them to always check there spam folders if they are following a topic/thread.

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