Admins cannot get on ACP
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candace72
Darren1
MrMario
YanOri
Jaffa909
9 posters
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Admins cannot get on ACP
The problem is that i have added Custom admins to the default admin group and they cannot see the link to the admin control panel, but i can! Is there a problem with the admin control panel,forumotion,or my forum? My admins do alot of work in the admin cp everyday! This has happend twice i keep re-adding them but it doesant help!
Is it possible that there is a problem with the admin cp or myforum? i never touch the codes1 But resently i reseted the messages and the users but only by hours could that be the problem?
All help is apprecited!
Is it possible that there is a problem with the admin cp or myforum? i never touch the codes1 But resently i reseted the messages and the users but only by hours could that be the problem?
All help is apprecited!
Re: Admins cannot get on ACP
i don't think that might be the reason...
what do you mean by "custom" admins ? how many admin groups do you have ?
what do you mean by "custom" admins ? how many admin groups do you have ?
YanOri- Forumember
- Posts : 283
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Language : English
Location : India
Re: Admins cannot get on ACP
You must place the users in the main admin group.
MrMario- Helper
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Language : test
Re: Admins cannot get on ACP
I have just the one.
When i said custom admins i mean added extra admins in the group but they occasinly cannot get into admin cp they do-not see the link and i pm,ed one a link to admin cp and it says they do nto have the permissions! Any idea what is causing this?
When i said custom admins i mean added extra admins in the group but they occasinly cannot get into admin cp they do-not see the link and i pm,ed one a link to admin cp and it says they do nto have the permissions! Any idea what is causing this?
Re: Admins cannot get on ACP
Hi,
when this occures, please ask them to access the admin panel by adding "/admin" at the end of the URL. IE: https://help.forumotion.com/admin
Could you post a screenshot of them in the primary group (thats the group with the gold crown) in the admin panel.
when this occures, please ask them to access the admin panel by adding "/admin" at the end of the URL. IE: https://help.forumotion.com/admin
Could you post a screenshot of them in the primary group (thats the group with the gold crown) in the admin panel.
Darren1- Helper
- Posts : 11853
Reputation : 566
Language : English
Re: Admins cannot get on ACP
This does not help it says that you do not have the permissions.
Yeh its below
Im admin the founder and i never have trouble with the admin cp!
https://2img.net/h/oi35.tinypic.com/nrztj.png
Sorry i couldant get the [img] thing right im not good with things like that!
I cant even do a spoiler tag becuase i dont know the code!!
Anyway thanks for your advice but this is stil un-solved
Yeh its below
Im admin the founder and i never have trouble with the admin cp!
https://2img.net/h/oi35.tinypic.com/nrztj.png
Sorry i couldant get the [img] thing right im not good with things like that!
I cant even do a spoiler tag becuase i dont know the code!!
Anyway thanks for your advice but this is stil un-solved
Re: Admins cannot get on ACP
Are you sure their in the group with the crown?
Are they un-subscribing, or is someone else removing them?
Are they un-subscribing, or is someone else removing them?
Darren1- Helper
- Posts : 11853
Reputation : 566
Language : English
Re: Admins cannot get on ACP
No,they are in the crown admin group!
No they are not they are still in the group!
No they are not they are still in the group!
Re: Admins cannot get on ACP
Is this something that would happen often? Having to re add all the time? Or a minor glitch?
candace72- New Member
- Posts : 4
Reputation : 0
Language : english
Re: Admins cannot get on ACP
This happens quit often!,since i was hacked i dont have any admins now,but a friend has the same problem and uses forumotion!
Re: Admins cannot get on ACP
Are they clicking the "Administrator Panel" button on the footer or just typing in http://froumlinkhere.forumotion.com/admin
this can make a difference sometimes
this can make a difference sometimes
RE: Admins cannot get on ACP
Hello there. I have encountered problems a bit similar to this. I told my new admin(s) to try refreshing the page when I put them in the group (I have noticed some things don't apply until you refresh the page). I hope I helped!
Re: Admins cannot get on ACP
Did you click save by chance?
Mike- Hyperactive
- Posts : 4255
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Language : English, HTML, CSS
Location : Loveland, Colorado
Re: Admins cannot get on ACP
Ugh,OF COURSE,i clicked save!!!!
Forget it i need someone advanced here,not a buntch of stangers thinking im dumb,I may be 11 but ive acctually tought a class of 12 year old a computer lesson at school! I have bestest ICT grade you can get(in collage) I know HTML java ,flash and learning a few more!
Mods you may now mark solved or whateva i cam here for help!
Forget it i need someone advanced here,not a buntch of stangers thinking im dumb,I may be 11 but ive acctually tought a class of 12 year old a computer lesson at school! I have bestest ICT grade you can get(in collage) I know HTML java ,flash and learning a few more!
Mods you may now mark solved or whateva i cam here for help!
Re: Admins cannot get on ACP
Well, when you bring attitude like that into the thread, nobody is going to want to help you.
although, i will try,
Have you tried logging in on one of their accounts and trying to access the ACP?
although, i will try,
Have you tried logging in on one of their accounts and trying to access the ACP?
Re: Admins cannot get on ACP
No,I Havant but I have spare admin account and the avp works there!! It's ok now I don't hav any admins thanks
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