One of my members cannot log in

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One of my members cannot log in

Post by howrse-talk.forumotion on November 6th 2010, 5:44 pm

One of my members cannot log on. I checked everything; the forum is not on holiday, she is not banned; she shouldn’t have any troubles…
She’s one of my most active members; I don’t see why she would be having problems.
Also she can’t register again.
I've discussed this with the entire team (On my forum I mean) and we can't seem to find the problem.
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Re: One of my members cannot log in

Post by Kalliopi on November 6th 2010, 9:19 pm

The only time I have known this is when the user has changed/updated browsers. Have you asked them to clear all the cookies?
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Re: One of my members cannot log in

Post by Darren1 on November 6th 2010, 10:14 pm

Hi,

Is there any errors received when she tries to log in?
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