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Posting problems on a forumotion site

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Posting problems on a forumotion site Empty Posting problems on a forumotion site

Post by Iamme July 9th 2011, 8:17 pm

Hi there.

A friend is having trouble posting on a FM site, Can anyone help? Below are a couple of the problems.

'Can't make long posts and can't begin threads. The pattern seems to be that if posts are too long, they don't land, and can't begin threads at all'.

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Posting problems on a forumotion site Empty Re: Posting problems on a forumotion site

Post by Vlajki July 9th 2011, 11:05 pm

The character limit for messages is 65,000 characters (Including spaces). So, if it's above that, you can't post a thread.
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Post by Darren1 July 10th 2011, 1:13 pm

Hi,

Can you ask them if they are prompted with an error message, and if they are, what it is?
If there isn't an error message, can the member inform us of his/her actions at that time, for example, view topic, reply via quick or extended editor, preview, post - bounced back - other error ect?
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Posting problems on a forumotion site Empty Re: Posting problems on a forumotion site

Post by Iamme July 10th 2011, 3:14 pm

Darren1 wrote:Hi,

Can you ask them if they are prompted with an error message, and if they are, what it is?
If there isn't an error message, can the member inform us of his/her actions at that time, for example, view topic, reply via quick or extended editor, preview, post - bounced back - other error ect?

Thank you both for replying Smile

Here is what they get when trying to post, although they can now start a topic/thread, whereas they couldn't before:

"ERROR
The requested URL could not be retrieved

While trying to retrieve the URL: http://http://.......forumotion.co.uk/post

The following error was encountered:

Zero Sized Reply

Squid did not receive any data for this request.
Generated Sun, 10 Jul 2011 12:19:17 GMT by pcl-iwfcache04.plus.net (squid)"
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