Domain name needs renewing - How
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Domain name needs renewing - How
Hi,
I have just tried to log on my forum www.supportworkerchat.com (www.supportworkerchat.forumengland.com) and I am being told that the domain name is up for renewal, and sends me to an american website.
If I go on to the forum to re-purchase the domain name using credits (as I had planned to do) then it tells me the domain name is not avaiable.
What do I do now? I have not recieved anything informing me my domain was up for renewal or I would have previously done so, but now my forum members cannot access the forum. PLEASE HELP
Thanks in advance
I have just tried to log on my forum www.supportworkerchat.com (www.supportworkerchat.forumengland.com) and I am being told that the domain name is up for renewal, and sends me to an american website.
If I go on to the forum to re-purchase the domain name using credits (as I had planned to do) then it tells me the domain name is not avaiable.
What do I do now? I have not recieved anything informing me my domain was up for renewal or I would have previously done so, but now my forum members cannot access the forum. PLEASE HELP
Thanks in advance
swchat- New Member
- Posts : 7
Reputation : 0
Language : english
Re: Domain name needs renewing - How
I have also tried to renew my domain through the american website which I get re-directed to (www.godaddy.com) but when I try on there it says the domain name is already taken.
I urgently need to renew this so all help would be great.
Thanks
I urgently need to renew this so all help would be great.
Thanks
swchat- New Member
- Posts : 7
Reputation : 0
Language : english
Re: Domain name needs renewing - How
May I remind you that double/triple posting isn't tolerated unless separated by 24 hours (Use the edit button)
Do you get into the admin panel of your forum using the old forum address?
Do you get into the admin panel of your forum using the old forum address?
Sanket- ForumGuru
- Posts : 48766
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Language : English
Location : Mumbai
Re: Domain name needs renewing - How
My apologise for the double post, I was on a night shift and didnt see the edit button!
Yes I can access the administration panel from the old forum address (.forumengland) and the forum itself works that way. When I go in the administration panel and try and renew the domain name it says its already taken, but doesnt tell me to renew or anything eles. If I renew through godaddy.com it also tells me that it is in use and I can't renew through there either.
Thanks
Kirsty
Yes I can access the administration panel from the old forum address (.forumengland) and the forum itself works that way. When I go in the administration panel and try and renew the domain name it says its already taken, but doesnt tell me to renew or anything eles. If I renew through godaddy.com it also tells me that it is in use and I can't renew through there either.
Thanks
Kirsty
swchat- New Member
- Posts : 7
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Language : english
Re: Domain name needs renewing - How
Where had you got the domain name from? If From forumotion, please post a screenshot of what you see in the admin panel.
Sanket- ForumGuru
- Posts : 48766
Reputation : 2830
Language : English
Location : Mumbai
Re: Domain name needs renewing - How
Hi,
Yes I got it from formotion using credits. How do I do a screenshot?
Thanks
Yes I got it from formotion using credits. How do I do a screenshot?
Thanks
swchat- New Member
- Posts : 7
Reputation : 0
Language : english
Re: Domain name needs renewing - How
https://help.forumotion.com/t24814-how-to-take-a-screen-shotswchat wrote:Hi,
Yes I got it from formotion using credits. How do I do a screenshot?
Thanks
Jophy- ForumGuru
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Language : English
Location : Somewhere
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