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members screen names listed but but when they login they dont exsist

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In progress members screen names listed but but when they login they dont exsist

Post by crispchris September 1st 2011, 5:12 pm

these have been members for some time not new but this wk a number of me members try to loggin and it says they dont exsist. if i member search in admin they come up as non exsist yet if i look at my members profiles they are there . i have changed there PW for them and tried to log on to there accounts as well nothing works. is this a common thing? ty
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In progress Re: members screen names listed but but when they login they dont exsist

Post by Kalliopi September 1st 2011, 7:28 pm

Try going into the Admin panel > Users & groups> inactive users & check that they are all activated. If not check the box and activate them.
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In progress Re: members screen names listed but but when they login they dont exsist

Post by crispchris September 1st 2011, 8:23 pm

there listed as active there ty
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In progress Re: members screen names listed but but when they login they dont exsist

Post by Base September 1st 2011, 10:50 pm

So is this solved then? Smile
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In progress Re: members screen names listed but but when they login they dont exsist

Post by crispchris September 2nd 2011, 4:08 am

no not solved . it has happened to 3 members
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In progress Re: members screen names listed but but when they login they dont exsist

Post by crispchris September 2nd 2011, 4:11 am

as i said there profiles are active they are listed on membesr list but if i search for them they dont exsist and none of there profiles can be logged into by me or them. it states dosent exsist. i have also tried to change there passwords for them and this hasnt worked
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In progress Re: members screen names listed but but when they login they dont exsist

Post by Sanket September 2nd 2011, 6:39 am

May I remind you that double/triple posting isn't tolerated unless separated by 24 hours (Use the edit button) Wink
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In progress Re: members screen names listed but but when they login they dont exsist

Post by crispchris September 2nd 2011, 2:56 pm

crispchris wrote:as i said there profiles are active they are listed on membesr list but if i search for them they dont exsist and none of there profiles can be logged into by me or them. it states dosent exsist. i have also tried to change there passwords for them and this hasnt worked



wow i cant post more then 1 time in 24 so how does this help me then ? and wtf kind of rule is that i came here for help i guess thanks for nothing
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In progress Re: members screen names listed but but when they login they dont exsist

Post by Darren1 September 3rd 2011, 5:37 am

Hi,

You are allowed to post more then once a day, just someone has to reply to the topic first. It's to help us keep order in the forum, first in, first out. In theory atleast Wink

Can you do a server resynch.
Admin panel >> General > Forum/config > Resync > Tick & save.
Now try to locate the users.

Did the users by any chance get a confirmation of account email?
Would of came from "Board@forumotion.com".
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In progress I had this same problem too

Post by Siverly September 4th 2011, 4:15 am

I had this problem and Kaliope's sugeestion fixed it.
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In progress Re: members screen names listed but but when they login they dont exsist

Post by SLGray September 4th 2011, 4:19 am

crispchris wrote:there listed as active there ty

If there is any member listed in the Inactive section, then their account are not active.
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