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English Support ChatBox Feature

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English Support ChatBox Feature

Post by Genesis on December 30th 2015, 1:52 am

I searched for any suggestions like this but found none. What I would like to have added would be a ChatBox.

There is General Discussion, but the ChatBox would not only help users chat with one another more, it would help strengthen the Forumotion community. Users could talk with each other much easier as well as friend each other. I feel like a lot of the users don't know much about each other and I feel that the ChatBox would help people get closer, because I know my ChatBox has helped me get closer with my members. This feature would also benefit users who just have just joined Forumotion. They could get a welcome greeting as well as help if they have any minor questions.

This feature could be moderated by a usergroup called "Forumotion ChatBox Moderators", "Forumotion Chat Moderators" or anything Forumotion chooses and could be located between Trial Reviewers and Reviewers.

This feature coukd be located on the bottom rotor of home page or the Portal. I don't see much harm in adding it, what do you all think?

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Re: English Support ChatBox Feature

Post by stevewildman on December 30th 2015, 2:18 am

Chatbox is a great website tool in my eyes you would think we should expand it
to talking and have different channels. My old host suggested I try hosting a teamspeak off the server to see how much bandwith we would eat up but I never did.
Our niche of a website is for nascar style racing and we all are on Teamspeak3
It's great as I can whisper to a teammate etc, Downside is the cost.
If we had a way to do voip on the site would be super.
A program called Mumble could be set up very low cost. I have Mumble set up and running if someone wants to try it out.


Last edited by stevewildman on December 30th 2015, 2:24 am; edited 1 time in total

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Re: English Support ChatBox Feature

Post by Genesis on December 30th 2015, 2:25 am

Channels as in rooms?

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Re: English Support ChatBox Feature

Post by stevewildman on December 30th 2015, 2:43 am

yes, channels = rooms

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Re: English Support ChatBox Feature

Post by Genesis on December 30th 2015, 2:46 am

That would be a cool feature to add.

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Re: English Support ChatBox Feature

Post by brandon_g on December 30th 2015, 2:48 am

This has been suggested before and has been refused by the pro admins here. While it would be nice, it would cause too many un needed issues, such as moderation for example. The staff here would need to constantly montior it and we already have our hands full without needing to moderate a chatbox as well. Sorry guys, but I don't foresee this ever happening here on the support forum, it is just not that kind of forum and we just don't have the staffing for that. Thanks for the suggestion though Smile.

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Re: English Support ChatBox Feature

Post by Genesis on December 30th 2015, 2:50 am

That's why I proposed Chatbox moderators.

Maybe before it wasn't managable but maybe it is now. Even a few ChatBox moderators plus the staff would probably be able to manage at least one person to be online at a time for most of the day. They wouldn't have to fuse with the Chat, they could use the forum and check it everytime they post or something?


Last edited by Clashmune on December 30th 2015, 3:00 am; edited 1 time in total

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Re: English Support ChatBox Feature

Post by brandon_g on December 30th 2015, 2:58 am

How would we determine who would a chatbox mod and who isn't? We would likely have to follow the same procedure used to recruit and hire regular staff, which takes a LONG time. I agree with you it would be cool, but unfornatelly I don't think it is ever going to happen here. Someone else made a proposal at some point this year (before I became a staff) for a chatbox on the support forum and it was immediatelly archived because it was suggested previously and it decided (and not by the volunteer staff) that a chatbox here just isn't needed and there are just too many ways that it could end up causing more hassles then it is worth.

This forum is for providing support, we can do that just fine as it is, a chatbox is just something we don't need here, even though it would be a cool accessory. I just don't see it ever happening, very sorry to say Sad.

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Re: English Support ChatBox Feature

Post by Genesis on December 30th 2015, 3:01 am

It's alright, I understand.

Edit: What if the ChatBox was openned for a period of the day? Like an hour or two?

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Re: English Support ChatBox Feature

Post by SLGray on December 30th 2015, 3:40 am


Here is where it was suggested before and refused:  http://help.forumotion.com/t121216-chatbox?highlight=chatbox .  Read the topic to see the reasons for the refusal.

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