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Editor Tool Bar Missing

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Solved Editor Tool Bar Missing

Post by Norton on March 22nd 2016, 3:05 pm

The editor toolbar is missing in Quick Reply and Full Edit mode, in our forum and FM Forum.
Browser Fire Fox only I.E and MS the forum editor is fine.



Last edited by Norton on March 22nd 2016, 7:02 pm; edited 1 time in total

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Solved Re: Editor Tool Bar Missing

Post by Ange Tuteur on March 22nd 2016, 3:09 pm

Hi @Norton,

If the editor is not working in only one browser first try clearing the cache of the browser in question, and testing the editor to see if it works.

If that doesn't work it could be related to a JavaScript error. In which case I'd suggest temporarily disabling JavaScript codes management.
Admin Panel > Modules > JS codes management > There should be an option asking if you want to enable or disable it.

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Solved Re: Editor Tool Bar Missing

Post by Norton on March 22nd 2016, 7:02 pm

@Ange Tuteur wrote:Hi @Norton,

If the editor is not working in only one browser first try clearing the cache of the browser in question, and testing the editor to see if it works.

If that doesn't work it could be related to a JavaScript error. In which case I'd suggest temporarily disabling JavaScript codes management.
Admin Panel > Modules > JS codes management > There should be an option asking if you want to enable or disable it.

@Ange Tuter
Thanks for your suggestions. Clearing cache, and disabling JS didn't work. As Fire Fox was the common denominator I started to examine the settings. I tracked the problem down to www.Blocksite which Fire Fox supports and is installed as an Add-On. My forum and FM.com wasn't on the "Whitelist" Embarassed

All is well again!

Thanks Ange for your timely response and support. Y definitely put me on the right track of the process of elimination.
@Norton

I will mark this topic as solved.

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Solved Re: Editor Tool Bar Missing

Post by APE on March 22nd 2016, 7:22 pm

Topic solved and archived





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