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Another problem with like/dislike buttons

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Solved Another problem with like/dislike buttons

Post by bhowe on July 31st 2017, 1:28 am

I recently installed the like/dislike buttons thanks to your help here. I have a few members reporting that they either can't see them at all or they can only see the icons but not the count. One member even reported that they see everything but when they click on it the count doesn't change.

I have tested it on 4 different devices (laptop, tablet, Kindle and Phone) and 5 different browsers (IE, Chrome, Edge, Firefox and Safari) and they all work fine for me. I also have many other members using a myriad of devices and browsers that aren't having problems.

What are your thoughts on this?

www.insidelakeside.com


Last edited by bhowe on July 31st 2017, 7:24 pm; edited 1 time in total

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Solved Re: Another problem with like/dislike buttons

Post by APE on July 31st 2017, 1:56 am

Hello i think your members are getting a little mixed up on how this system works
The likes button Thumbs up / down system only shows it's self to post they have not made them self.

So say you make a thread on your forum you will not see the thumbs up / down but they will see it on your post.

Now if you member makes a post then they will see it and you will not.

Now if they see it and it's Dark or faded in colour that means they have already pressed it and they can't like the post again.

Now the Thank button on your forum is only used once on each thread.

what i mean by this is

Say you made a thread and i made a reply to your thread then you will be the only one that see's the THANK button as you are the topic starter you will then press it and i will be thanked.

Now this button will now become faded and you can not thank anyone else as you have already thanked me.

Only topic starters see the THANKS button not the other members.

If this is not any help then Please ask you members to take a screen shot of what they see then you can send it to us so we can see the problem.



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Solved Re: Another problem with like/dislike buttons

Post by bhowe on July 31st 2017, 2:11 am

These members say they can't see any of the thumbs on any of other members posts or they can see the thumbs but no counts.

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Solved Re: Another problem with like/dislike buttons

Post by bhowe on July 31st 2017, 2:30 am

This is a screen shot showing how they look to me.



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Solved Re: Another problem with like/dislike buttons

Post by SLGray on July 31st 2017, 3:02 am

Ask them to give you screenshots of what they see.


When your topic has been solved, ensure you mark the topic solved.
Never post your email in public.

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Solved Re: Another problem with like/dislike buttons

Post by brandon_g on July 31st 2017, 11:53 pm

Hello,

Is this solved, I noticed this has been marked as solved? Please reply within 24 hours or we will assume it is solved and archive it.

-Brandon


Remember to mark your topic when a solution is found.
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Solved Re: Another problem with like/dislike buttons

Post by APE on August 1st 2017, 11:02 pm

As marked as solved and no reply within 24hrs i have now locked this topic.

If you would like this thread reopened please pm me with the link to this thread and i will unlock it again.
Please remember only mark solved if it is 100% solved for you and you are sure it is.
Problem solved & topic archived.
Please read our forum rules: ESF General Rules



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