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    Founder Account Password Recovery

    Zoomy
    Zoomy
    New Member


    Posts : 1
    Reputation : 1
    Language : English

    Solved Founder Account Password Recovery

    Post by Zoomy October 14th 2018, 02:00

    Hello all, I'm the founder of a text based role playing forum on forumotion and I forgot my password.

    I know the account is still linked to my email address, but I'm unable to reset my password because the security feature "disallow admin to send new password" is active. I used this account often and took a break from the website for a few weeks due to work.

    I don't know if I used an unusual password, since it was set to autofill on my browser, or if someone went into the admin panel to change it, as I do have other members with admin access. I've tried every password I've ever used and nothing is working. Is there a way for you guys to force a password reset so I can regain access to my account?
    mpelmmc
    mpelmmc
    Helper
    Helper


    Male Posts : 1092
    Reputation : 170
    Language : English and Spanish

    Solved Re: Founder Account Password Recovery

    Post by mpelmmc October 14th 2018, 02:55

    Hello @Zoomy

    Please send me a PM with the following information:

    • The URL of your forum:
    • The email of foundation: (if you can't remember, give us a list of potential email addresses)
    • I also lost the password of the founder account on the forum: YES - NO
    • Link to this topic:
    Best regards.
    mpelmmc
    mpelmmc
    Helper
    Helper


    Male Posts : 1092
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    Language : English and Spanish

    Solved Re: Founder Account Password Recovery

    Post by mpelmmc October 14th 2018, 03:21

    The problem is being treated by PM.
    NotsoNaisu
    NotsoNaisu
    New Member


    Posts : 1
    Reputation : 1
    Language : English

    Solved Re: Founder Account Password Recovery

    Post by NotsoNaisu October 14th 2018, 20:50

    This is the actual Founder speaking lol. I am not able to send PM's on here so I will say that Zoomy here was my Co-Founder who I entrusted the site to while I attended College. I have a LOT Of emails unfortunately and whichever one is the one for Gladius I can't seem to figure out as there's no record in my emails about it's creation. If there's a way for Forumotion to send the Founder Email a message I'd be able to locate it and figure it out lol.

    And we could go from there.

    In a sense we got hijacked as someone unauthorized by me took control of the account from Zoomy here. Someone I do not want running my site. If you could help I'd be very grateful.

    brandon_g
    brandon_g
    Manager
    Manager


    Male Posts : 10112
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    Location : USA

    Solved Re: Founder Account Password Recovery

    Post by brandon_g October 14th 2018, 23:26

    NotsoNaisu wrote:This is the actual Founder speaking lol. I am not able to send PM's on here so I will say that Zoomy here was my Co-Founder who I entrusted the site to while I attended College. I have a LOT Of emails unfortunately and whichever one is the one for Gladius I can't seem to figure out as there's no record in my emails about it's creation. If there's a way for Forumotion to send the Founder Email a message I'd be able to locate it and figure it out lol.

    And we could go from there.

    In a sense we got hijacked as someone unauthorized by me took control of the account from Zoomy here. Someone I do not want running my site. If you could help I'd be very grateful.


    You can now send pms, the requirement is 1 post. Wink



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    mpelmmc
    mpelmmc
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    Male Posts : 1092
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    Solved Re: Founder Account Password Recovery

    Post by mpelmmc October 15th 2018, 01:41

    This problem has been dealt in PM and therefore I will consider this topic as solved.