Can't disable Topic'it Hitskin_logo Hitskin.com

This is a Hitskin.com skin preview
Install the skin • Return to the skin page

The forum of the forums
Would you like to react to this message? Create an account in a few clicks or log in to continue.
The forum of the forums
+3
Ape
SLGray
Zeta
7 posters

    Can't disable Topic'it

    Zeta
    Zeta
    Zeta
    Forumember


    Posts : 209
    Reputation : 2
    Language : English
    • Post n°1

    In progress Can't disable Topic'it

    Post by Zeta September 12th 2019, 11:35 pm

    Today I discovered that I'm unable to disable Topic'it. The options are there in the administration panel like they always have been but when I select "no" for everything and click "save" instead of saving the choices it loads to a blank page. I have to go back to my forum and back to the admin panel where the choices aren't saved.
    What's wrong with the admin panel?
    And is there an alternative way to disable topic'it?
    If I can't I might have to delete this particular forum of mine.
    • Back to top
    SLGray
    SLGray
    SLGray
    Administrator
    Administrator


    Male Posts : 51493
    Reputation : 3519
    Language : English
    Location : United States
    • Post n°2

    In progress Re: Can't disable Topic'it

    Post by SLGray September 13th 2019, 12:07 am

    Does this happen on all devices and browsers?



    Can't disable Topic'it Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
    • Back to top
    Zeta
    Zeta
    Zeta
    Forumember


    Posts : 209
    Reputation : 2
    Language : English
    • Post n°3

    In progress Re: Can't disable Topic'it

    Post by Zeta September 13th 2019, 12:32 am

    SLGray wrote:Does this happen on all devices and browsers?
    It does on all the ones I have available. I've tried on 3 different computers each with different operating systems, 2 phones, chrome, firefox, internet explorer, and 3 different wifi networks. I've tried hitting enter instead of actually clicking the "save" button, I've tried not changing any of the options saving both through "save" and the enter key. Regardless of what I use to access my forum or how I try to save the options I get a blank page and nothing actually saving.
    Other settings seem to be working just fine. I can save widgets, character sheets, sharing options, etc. just fine. As far as I can tell it's just the Topic'it setting that aren't working.
    I can use css to hide the Topic'It button, but that doesn't actually fix the problem. It basically just throws a blanket over it until this issue can be fixed.
    • Back to top
    SLGray
    SLGray
    SLGray
    Administrator
    Administrator


    Male Posts : 51493
    Reputation : 3519
    Language : English
    Location : United States
    • Post n°4

    In progress Re: Can't disable Topic'it

    Post by SLGray September 13th 2019, 12:52 am

    Ok.  I just tried on my forum.  You are correct about what happens.



    Can't disable Topic'it Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
    • Back to top
    Ape
    Ape
    Ape
    Administrator
    Administrator


    Male Posts : 19123
    Reputation : 1993
    Language : fluent in dork / mumbojumbo & English haha
    • Post n°5

    In progress Re: Can't disable Topic'it

    Post by Ape September 13th 2019, 12:52 am

    YES this is a bug I have tested this and found the same problem.

    I have sent a report to our team for someone to look and fix this bug.
    I have moved this to our tech team forum as this is a global problem.

    Video of the problem
    Can't disable Topic'it Ezgif_33



    Can't disable Topic'it Left1212Can't disable Topic'it Center11Can't disable Topic'it Right112
    Can't disable Topic'it Ape_b110
    Can't disable Topic'it Ape1010

    TonnyKamper likes this post

    • Back to top
    SLGray
    SLGray
    SLGray
    Administrator
    Administrator


    Male Posts : 51493
    Reputation : 3519
    Language : English
    Location : United States
    • Post n°6

    In progress Re: Can't disable Topic'it

    Post by SLGray September 13th 2019, 1:21 am

    I also sent a ticket.



    Can't disable Topic'it Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.

    TonnyKamper likes this post

    • Back to top
    The Godfather
    The Godfather
    The Godfather
    Administrator
    Administrator


    Posts : 5112
    Reputation : 831
    • Post n°7

    In progress Re: Can't disable Topic'it

    Post by The Godfather September 13th 2019, 3:16 pm

    hello,

    thank you for this report. we also reproduce the problem. a patch is being developed.

    we'll get back to you as soon as it's online

    regards

    Debug code : #4136

    TonnyKamper and jucarese like this post

    • Back to top
    TrasHead03
    TrasHead03
    TrasHead03
    New Member


    Male Posts : 3
    Reputation : 1
    Language : English
    Location : Philippines
    • Post n°8

    In progress Re: Can't disable Topic'it

    Post by TrasHead03 June 17th 2021, 9:49 am

    Hi Admin / Support, I would like to ask about Topic'it . Why I can't see it in my admin panel? it supposed to be on the modules tab. Why is it not visible? is it my location has something to do? thanks in advance.
    • Back to top
    skouliki
    skouliki
    skouliki
    Manager
    Manager


    Female Posts : 15133
    Reputation : 1696
    Language : English,Greek
    Location : Greece
    • Post n°9

    In progress Re: Can't disable Topic'it

    Post by skouliki June 17th 2021, 10:59 am

    TrasHead03 wrote:Hi Admin / Support, I would like to ask about Topic'it . Why I can't see it in my admin panel? it supposed to be on the modules tab. Why is it not visible? is it my location has something to do? thanks in advance.


    Please open your own thread if you having a problem with your forum.
    Please read our forum rules:ESF General Rules

    • Back to top
    Ape
    Ape
    Ape
    Administrator
    Administrator


    Male Posts : 19123
    Reputation : 1993
    Language : fluent in dork / mumbojumbo & English haha
    • Post n°10

    In progress Re: Can't disable Topic'it

    Post by Ape June 17th 2021, 12:43 pm




    Can't disable Topic'it Left1212Can't disable Topic'it Center11Can't disable Topic'it Right112
    Can't disable Topic'it Ape_b110
    Can't disable Topic'it Ape1010
    • Back to top
    TrasHead03
    TrasHead03
    TrasHead03
    New Member


    Male Posts : 3
    Reputation : 1
    Language : English
    Location : Philippines
    • Post n°11

    In progress Re: Can't disable Topic'it

    Post by TrasHead03 June 18th 2021, 10:40 am



    Hi Ape, Thank you so much...

    I am confused on PWA , how to do it. I don't know how to invite my members to install it... i don't see any notifications as welll.

    please help... thanks.
    • Back to top
    The Godfather
    The Godfather
    The Godfather
    Administrator
    Administrator


    Posts : 5112
    Reputation : 831
    • Post n°12

    In progress Re: Can't disable Topic'it

    Post by The Godfather June 18th 2021, 2:55 pm

    Hello,

    TrasHead03 wrote:Hi Admin / Support, I would like to ask about Topic'it . Why I can't see it in my admin panel? it supposed to be on the modules tab. Why is it not visible? is it my location has something to do? thanks in advance.

    The option has changed location. You will find it here: Administration Panel > Users & Groups > Users options > Topic'it Connect

    Shek, TonnyKamper and tikky like this post

    • Back to top
    skouliki
    skouliki
    skouliki
    Manager
    Manager


    Female Posts : 15133
    Reputation : 1696
    Language : English,Greek
    Location : Greece
    • Post n°13

    In progress Re: Can't disable Topic'it

    Post by skouliki June 18th 2021, 6:14 pm

    new thread about the same issue opened by the member @TrasHead03 here https://help.forumotion.com/t160471-help-on-progressive-web-app-pwa#1120339

    • Back to top
    skouliki
    skouliki
    skouliki
    Manager
    Manager


    Female Posts : 15133
    Reputation : 1696
    Language : English,Greek
    Location : Greece
    • Post n°14

    In progress Re: Can't disable Topic'it

    Post by skouliki June 23rd 2022, 8:32 am

    Cycling Road wrote:Ni hao

    Please speak in English, as this is an English support forum.
    Please read our forum rules:  ESF General Rules


    Please don't hijack another member’s topic's.
    Please open your own thread if you having a problem with your forum.
    Please read our forum rules:ESF General Rules

    • Back to top
    matt4116
    matt4116
    matt4116
    New Member


    Posts : 7
    Reputation : 1
    Language : english
    • Post n°15

    In progress Re: Can't disable Topic'it

    Post by matt4116 December 10th 2023, 4:14 am

    The Godfather wrote:Hello,

    TrasHead03 wrote:Hi Admin / Support, I would like to ask about Topic'it . Why I can't see it in my admin panel? it supposed to be on the modules tab. Why is it not visible? is it my location has something to do? thanks in advance.

    The option has changed location. You will find it here: Administration Panel > Users & Groups > Users options > Topic'it Connect
    Thank you so much for clarifying this, Thanks this was very helpful. Smile
    • Back to top