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5 posters

    Sorry, but this e-mail address is invalid.

    dominic.japan
    dominic.japan
    dominic.japan
    Forumember


    Male Posts : 96
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    Language : English
    Location : Okinawa, Japan
    • Post n°1

    Solved Sorry, but this e-mail address is invalid.

    Post by dominic.japan October 18th 2023, 9:19 am

    When I use my edit profile to put my ********@customdomain.email

    I get this error

    Sorry, but this e-mail address is invalid.



    Last edited by dominic.japan on October 19th 2023, 4:11 am; edited 1 time in total

    poesia-verses likes this post

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    Razor12345
    Razor12345
    Razor12345
    Support Moderator
    Support Moderator


    Male Posts : 1477
    Reputation : 262
    Language : Ukr, Rus, Eng
    Location : Ukraine
    • Post n°2

    Solved Re: Sorry, but this e-mail address is invalid.

    Post by Razor12345 October 18th 2023, 10:22 am

    @customdomain.email

    Specify the domain of the mail service



    Sorry, but this e-mail address is invalid. Screen51
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    dominic.japan
    dominic.japan
    dominic.japan
    Forumember


    Male Posts : 96
    Reputation : 1
    Language : English
    Location : Okinawa, Japan
    • Post n°3

    Solved Re: Sorry, but this e-mail address is invalid.

    Post by dominic.japan October 18th 2023, 10:54 am

    @pureheart.page

    it's a custom domain and it's working.
    MX records working
    DNS working too
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    skouliki
    skouliki
    skouliki
    Manager
    Manager


    Female Posts : 15187
    Reputation : 1696
    Language : English,Greek
    Location : Greece
    • Post n°4

    Solved Re: Sorry, but this e-mail address is invalid.

    Post by skouliki October 18th 2023, 11:37 am

    hello

    The email address is not a known Email address so it might be blocked as a spam provider
    please use one of the following providers Gmail, Hotmail, Live

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    dominic.japan
    dominic.japan
    dominic.japan
    Forumember


    Male Posts : 96
    Reputation : 1
    Language : English
    Location : Okinawa, Japan
    • Post n°5

    Solved Re: Sorry, but this e-mail address is invalid.

    Post by dominic.japan October 18th 2023, 1:09 pm

    then how come my email address @pureheart.page here on this forum works then? It was working before and I have another custom email address that is also working too
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    skouliki
    skouliki
    skouliki
    Manager
    Manager


    Female Posts : 15187
    Reputation : 1696
    Language : English,Greek
    Location : Greece
    • Post n°6

    Solved Re: Sorry, but this e-mail address is invalid.

    Post by skouliki October 18th 2023, 1:19 pm

    can you please take a screenshot of the problem with the email address and the note you get

    i will tag @Luzz to take a look at this matter

    TonnyKamper likes this post

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    dominic.japan
    dominic.japan
    dominic.japan
    Forumember


    Male Posts : 96
    Reputation : 1
    Language : English
    Location : Okinawa, Japan
    • Post n°7

    Solved Re: Sorry, but this e-mail address is invalid.

    Post by dominic.japan October 18th 2023, 1:22 pm

    Please do not share any of your personal information in public sections of the Support Forum.
    For security reasons, I have removed your personal information from your post. Thank you!.
    Please read our forum rules: ESF General Rules

    the creation email must not be shown in public ->skouliki

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    dominic.japan
    dominic.japan
    dominic.japan
    Forumember


    Male Posts : 96
    Reputation : 1
    Language : English
    Location : Okinawa, Japan
    • Post n°8

    Solved Re: Sorry, but this e-mail address is invalid.

    Post by dominic.japan October 18th 2023, 1:23 pm

    Please do not share any of your personal information in public sections of the Support Forum.
    For security reasons, I have removed your personal information from your post. Thank you!.
    Please read our forum rules: ESF General Rules

    edit : i kept the information for the report thank you
    skouliki
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    skouliki
    skouliki
    skouliki
    Manager
    Manager


    Female Posts : 15187
    Reputation : 1696
    Language : English,Greek
    Location : Greece
    • Post n°9

    Solved Re: Sorry, but this e-mail address is invalid.

    Post by skouliki October 18th 2023, 1:31 pm

    thank you please wait an answer from Luzz

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    The Godfather
    The Godfather
    The Godfather
    Administrator
    Administrator


    Posts : 5133
    Reputation : 831
    • Post n°10

    Solved Re: Sorry, but this e-mail address is invalid.

    Post by The Godfather October 18th 2023, 1:56 pm

    Hello @dominic.japan

    The problem should be fixed for your email address. The technical team is working on changes related to email addresses but this unfortunately causes some bugs.
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    dominic.japan
    dominic.japan
    dominic.japan
    Forumember


    Male Posts : 96
    Reputation : 1
    Language : English
    Location : Okinawa, Japan
    • Post n°11

    Solved Re: Sorry, but this e-mail address is invalid.

    Post by dominic.japan October 18th 2023, 2:55 pm

    Thank you.
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    skouliki
    skouliki
    skouliki
    Manager
    Manager


    Female Posts : 15187
    Reputation : 1696
    Language : English,Greek
    Location : Greece
    • Post n°12

    Solved Re: Sorry, but this e-mail address is invalid.

    Post by skouliki October 18th 2023, 3:09 pm

    When your request is complete, please mark it as Solved

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    SLGray
    SLGray
    SLGray
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    Administrator


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    • Post n°13

    Solved Re: Sorry, but this e-mail address is invalid.

    Post by SLGray October 19th 2023, 7:35 am

    Problem solved & topic archived.
    Please read our forum rules:  ESF General Rules



    Sorry, but this e-mail address is invalid. Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
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