Hitskin.com

by Gunners January 2nd 2024, 5:15 am

Gunners: New Member; Posts : 1
Reputation : 1
Language : English

Post n°1

Contact support without posting

by Gunners January 2nd 2024, 5:15 am

I would like to contact support regarding a matter I'd rather not post on a public forum. However the only avenues of private support I can see is via a private message, which requires at least one post in the forums.

As I have now made a post I assume I can do a private message. However, it feels unnecessary - is there a way of contacting private support without having to do this, which I may have missed?

by **SLGray** January 2nd 2024, 8:18 am

SLGray

SLGray: Administrator; Posts : 51508
Reputation : 3519
Language : English
Location : United States

Post n°2

Re: Contact support without posting

by SLGray January 2nd 2024, 8:18 am

Your PM has been received with thanks.

Please read our forum rules: ESF General Rules

Contact support without posting Slgray10

When your topic has been solved, ensure you mark the topic solved.

Never post your email in public.

by **Ape** January 2nd 2024, 3:55 pm

Ape

Ape: Administrator; Posts : 19154
Reputation : 1994
Language : fluent in dork / mumbojumbo & English haha

Post n°3

Re: Contact support without posting

by Ape January 2nd 2024, 3:55 pm

Dear @Gunners

You should never PM more then one staff member this only mixes things up for our staff and you.

I see that you have sent a Pm to @SLGray so i will let him deal with this.

Regards.

Ape.