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    Become a member on the forum again?

    Poul David
    Poul David
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    Solved Become a member on the forum again?

    Post by Poul David January 10th 2024, 2:56 pm

    Become a member on the forum again?

    Hello!

    I have come to delete a member and have blocked his email address!

    How can I get him back as a member?

    Or can it not be done?

    Sincerely,
    Paul

    https://dinedebatter.danskforum.net/



    Last edited by Poul David on January 10th 2024, 4:05 pm; edited 1 time in total
    Razor12345
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    Solved Re: Become a member on the forum again?

    Post by Razor12345 January 10th 2024, 3:01 pm

    Good afternoon!

    You can only unblock an e-mail address (AP - Users & Groups - Ban management - Ban an email address).
    If the account is deleted, the user must register again.



    Become a member on the forum again? Screen51
    Niko
    Niko
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    Solved Re: Become a member on the forum again?

    Post by Niko January 10th 2024, 3:01 pm

    Dear @Poul David

    you can simply remove the email address from the banlist (reverse what you already did), and he will be able to register again on your forum Wink

    poesia-verses likes this post

    Poul David
    Poul David
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    Solved Re: Become a member on the forum again?

    Post by Poul David January 10th 2024, 3:09 pm

    Niko wrote:Dear @Poul David

    you can simply remove the email address from the banlist (reverse what you already did), and he will be able to register again on your forum Wink

    he is not on the ban list - there is no one on the ban list, I have checked
    YoshiGM
    YoshiGM
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    Solved Re: Become a member on the forum again?

    Post by YoshiGM January 10th 2024, 3:15 pm

    Hello,

    Have you checked if you have banned the IP? This may be another reason that he/she can't register in your forum again
    Niko
    Niko
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    Solved Re: Become a member on the forum again?

    Post by Niko January 10th 2024, 3:18 pm

    When you say "I have come to delete a member and have blocked his email address!", what do you mean?
    How have you blocked him in the past?
    Poul David
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    Solved Re: Become a member on the forum again?

    Post by Poul David January 10th 2024, 3:23 pm

    Niko wrote:When you say "I have come to delete a member and have blocked his email address!", what do you mean?
    How have you blocked him in the past?

    can he register again with the same email address?

    He is completely deleted from the forum!
    YoshiGM
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    Solved Re: Become a member on the forum again?

    Post by YoshiGM January 10th 2024, 3:24 pm

    If you don't banned his email in the ACP, he can simply register again with that emial without problems.

    skouliki likes this post

    Poul David
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    Solved Re: Become a member on the forum again?

    Post by Poul David January 10th 2024, 3:29 pm

    YoshiGM wrote:If you don't banned his email in the ACP, he can simply register again with that emial without problems.


    I have banned his email address and deleted him from the forum
    Niko
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    Solved Re: Become a member on the forum again?

    Post by Niko January 10th 2024, 3:37 pm

    @Poul David If you banned an email address you need to follow what Razor told you.
    Razor12345 wrote:You can only unblock an e-mail address (AP - Users & Groups - Ban management - Ban an email address).

    otherwise the email is not banned and he can register again without problems Very Happy

    Has the user tried? does he/she get any error?
    Poul David
    Poul David
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    Solved Re: Become a member on the forum again?

    Post by Poul David January 10th 2024, 3:46 pm

    Niko wrote:@Poul David If you banned an email address you need to follow what Razor told you.
    Razor12345 wrote:You can only unblock an e-mail address (AP - Users & Groups - Ban management - Ban an email address).

    otherwise the email is not banned and he can register again without problems Very Happy

    Has the user tried? does he/she get any error?

    Yes, his email address was banned in ACP! - I don't know if he has tried, as I can't contact him!
    Poul David
    Poul David
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    Solved Re: Become a member on the forum again?

    Post by Poul David January 10th 2024, 3:49 pm

    Poul David wrote:
    Niko wrote:@Poul David If you banned an email address you need to follow what Razor told you.
    Razor12345 wrote:You can only unblock an e-mail address (AP - Users & Groups - Ban management - Ban an email address).

    otherwise the email is not banned and he can register again without problems Very Happy

    Has the user tried? does he/she get any error?

    Yes, his email address was banned in ACP! - I don't know if he has tried, as I can't contact him!

    There is probably nothing to be done about it and get him back again!
    YoshiGM
    YoshiGM
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    Solved Re: Become a member on the forum again?

    Post by YoshiGM January 10th 2024, 3:54 pm

    If you've checked and the email was banned, then remove it from the list and you should wait until he tries to register again.

    Niko likes this post

    Poul David
    Poul David
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    Solved Re: Become a member on the forum again?

    Post by Poul David January 10th 2024, 4:00 pm

    YoshiGM wrote:If you've checked and the email was banned, then remove it from the list and you should wait until he tries to register again.

    there is no data on him at all in the forum as he was completely deleted
    Poul David
    Poul David
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    Solved Re: Become a member on the forum again?

    Post by Poul David January 10th 2024, 4:04 pm

    Poul David wrote:
    YoshiGM wrote:If you've checked and the email was banned, then remove it from the list and you should wait until he tries to register again.

    there is no data on him at all in the forum as he was completely deleted

    There is nothing to do to get him back as a member, but he can then post as a guest instead! - I'll end here and thank you for your answers!
    skouliki
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    Solved Re: Become a member on the forum again?

    Post by skouliki January 10th 2024, 4:07 pm

    Problem solved & topic archived.
    Please read our forum rules: ESF General Rules