account 3000 credit. domain name change ? problem.support bro.!!!!!

I am an old user. I cannot make payment.
I am an old user. I cannot make payment.
I am an old user. I cannot make payment.

Good afternoon!

Describe your problem in more detail.

It asks me for premium membership to renew my domain.

For a forum to have a domain name, you must have one of the paid forumotion packages.

Please, read our tutorials:
- Custom Your Domain Name
- Forumotion packages

Please include your forum address in your questions.

It's too expensive. If I just can't open a domain, I won't buy it.
Support problem.please.

Without purchasing a paid package, the forumotion service does not provide an opportunity to set up a domain name.



Did I answer your question?

Should I invest another 50 euros and get 5000 credits? Then I will spend the credit in the domain. It costs a lot. Just make settings to change the domain. I am an old user! There was never such a thing.

Dear @Koray Yöndem,

the Forumotion Packages system is in act since 2018, and now requires to have a paid package to order a domain name. If before you could order a domain domain as an individual service, now you need a package and then to order the domain.

You can find more details in the resource that Razor shared with you - https://help.forumotion.com/t10579-custom-your-domain-name

Sadly this is the only option now, and getting a domain name (via forumotion or connected via CNAME) requires the subscription to a Forumotion package.

If you need any more details, we are here

if your request is completed or answered, please mark it as Solved.

It's been over a week. We still have not received a reply from the author.
I am closing the topic and moving it to the archive.

If your problem is not solved - write me a private message and I will open this topic for further help.

Problem solved & topic archived. Please read our forum rules: ESF General Rules