Apologies if I've posted this in the wrong place, but I have a question regarding Newsletters - I have the Premium Package and this is what it says in the admin panel...so are the 8 Newsletters in addition to the 'Popular Contents Newsletters'?



Actually I fibbed because now I have another question - what is the 'possibility to send 30 push notifications' - does that relate to the Newsletters?

I renewed the forum package last September but only 1 Newsletter has gone out since. I thought they went out monthly.

Good afternoon!

Please, read our detailed tutorials about these features:

- Push notifications
- Newsletter
- How to send a Newsletter

Coucou @jkh

jkh wrote:I renewed the forum package last September but only 1 Newsletter has gone out since. I thought they went out monthly.

Both the newsletter and push notifications are "restored" on a 30 days period of time, not monthly.

Maybe this can help understanding:

• 1st january - 8 newsletters available / 0 sent
  
• 8th january - 7 newsletters available / 1 sent => it will be available again on the 8th february
  
• 21st january - 6 newsletters available / 2 sent => it will be available again on the 21st february
  
• 1st february - 6 newsletters available / 2 sent
  
• 8th february - 7 newsletters available / 1 sent => the 8th january one is back available
  
• 21st febryart - 8 newsletters available / 0 sent => the 21st january one is back available
  

another example to understand it:

Thank you...but are the 8 Newsletters in addition to the 'Popular Contents Newsletters'? Or does it mean I can only send 8 popular contents newsletters per year? If it's the latter, then it would explain why they don't go out every month.


That was one of the reasons I upgraded to Premium.

eta: Sorry, the above post was posted whilst I was still typing so didn't see it.

In the resource shared by Razor (https://help.forumotion.com/t155624-newsletter-popular-content) you can read:

The "Popular contents" newsletters sent do not appear in the archives of newsletters sent in the "Tracking and archives" tab, and are not counted in the quota of newsletters sent

Thanks guys...all solved now