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    I LOST MY PASSWORD TO LOG IN ADMIN ACCOUNT

    softwaremienphi
    softwaremienphi
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    Solved I LOST MY PASSWORD TO LOG IN ADMIN ACCOUNT

    Post by softwaremienphi Fri Mar 08 2024, 03:12

    INFORMATION:
    FORUM: softwaremienphi.forumvi.com
    POSITION: founder.


    Last edited by softwaremienphi on Mon Mar 11 2024, 05:22; edited 1 time in total
    SLGray
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    Solved Re: I LOST MY PASSWORD TO LOG IN ADMIN ACCOUNT

    Post by SLGray Fri Mar 08 2024, 03:14




     I LOST MY PASSWORD TO LOG IN ADMIN ACCOUNT Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
    softwaremienphi
    softwaremienphi
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    Solved Re: I LOST MY PASSWORD TO LOG IN ADMIN ACCOUNT

    Post by softwaremienphi Fri Mar 08 2024, 04:43

    I received a password reset email. i login and change another password. I logout and can't login again. I only do this once, it's not spam
    softwaremienphi
    softwaremienphi
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    Solved It still doesn't work, that's true

    Post by softwaremienphi Fri Mar 08 2024, 06:39

    It still doesn't work, that's true, sory for my bad english, is it not clearly ?
    skouliki
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    Solved Re: I LOST MY PASSWORD TO LOG IN ADMIN ACCOUNT

    Post by skouliki Fri Mar 08 2024, 06:47

    Hello

    Why did you open this thread ?
    We are working on this 3 days by pms
    You need to be patient you have sent me multiple pms and i already explained you the situation
    You can reset your password by yourself

    We are not 24 hours online

    Please don't double post. Your posts need to be separated by 24 hours before bumping. Please use the edit button, instead!
    Please read our forum rules: ESF General Rules

    softwaremienphi
    softwaremienphi
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    Solved this is image

    Post by softwaremienphi Fri Mar 08 2024, 06:52

    this is image
     I LOST MY PASSWORD TO LOG IN ADMIN ACCOUNT Passwo10
    and string password i after i change:
    deleted by skouliki

    this is password you send me: 
    deleted by skouliki
    skouliki
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    Solved Re: I LOST MY PASSWORD TO LOG IN ADMIN ACCOUNT

    Post by skouliki Fri Mar 08 2024, 07:01

    Did you use the reset password option ?

    The email was 2 days ago and I explained in the pm that you must clear your browser history and type manually the code without copy paste or even try with another browser

    Also
    Please do not share any of your personal information in public sections of the Support Forum.
    For security reasons, I have removed your personal information from your post. Thank you!.
    Please read our forum rules: ESF General Rules

    Note : Maybe use a password with less symbols

    softwaremienphi
    softwaremienphi
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    Solved that password i change

    Post by softwaremienphi Fri Mar 08 2024, 07:07

    that password i change to and i can't login
    skouliki
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    Solved Re: I LOST MY PASSWORD TO LOG IN ADMIN ACCOUNT

    Post by skouliki Fri Mar 08 2024, 07:09

    softwaremienphi wrote:that password i change to and i can't login

    You change it by using the reset option ? I disabled the security option already ad explained by pm
    Or
    You change it by changing the password i sent you?

    You must follow those steps


    try to connect to the forum, click on the link "I forgot my password" (example). You can also access it at this address: http://forumaddress.forumotion.com/profile?mode=sendpassword taking care to replace forumaddress.forumotion.com with your forum address.


    softwaremienphi
    softwaremienphi
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    Solved Why didn't it notify me when I set it up and still accept it?

    Post by softwaremienphi Fri Mar 08 2024, 07:21

    Why didn't it notify me when I set it up and still accept it?
    skouliki
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    Solved Re: I LOST MY PASSWORD TO LOG IN ADMIN ACCOUNT

    Post by skouliki Fri Mar 08 2024, 07:31

    softwaremienphi wrote:Why didn't it notify me when I set it up and still accept it?

    Iam sorry i didnt understand what you are trying to say


    For me to be able to assist you i must gather by you some information
    So for the history
    I send an email with a password you receive it
    you logged in and after you change it to a new one then you couldnt logged in

    Please amswer
    1) did you clear your browser history ?
    2) did you type manually the password
    3) did you try another browser

    If you did all these and still had the same issue
    After i deactivated the security option

    1) did you use the reset option? And if yes describe in details what happened

    softwaremienphi
    softwaremienphi
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    Solved Re: I LOST MY PASSWORD TO LOG IN ADMIN ACCOUNT

    Post by softwaremienphi Fri Mar 08 2024, 07:36

    Please amswer
    1) did you clear your browser history ?
    2) did you type manually the password
    3) did you try another browser
    yes, i do all step, and password it accept when i set, but when i login, it not allow
    skouliki
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    Solved Re: I LOST MY PASSWORD TO LOG IN ADMIN ACCOUNT

    Post by skouliki Fri Mar 08 2024, 07:37


    If you did all these and still had the same issue
    After i deactivated the security option

    1) did you use the reset option? And if yes describe in details what happened


    edit : if you can not find it click here https://softwaremienphi.forumvi.com/profile?mode=sendpassword

    skouliki
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    Solved Re: I LOST MY PASSWORD TO LOG IN ADMIN ACCOUNT

    Post by skouliki Mon Mar 11 2024, 10:43

    Problem solved & topic archived.
    Please read our forum rules: ESF General Rules