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    Members Can't Change their account passwords.

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    xsdenied
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    Solved Members Can't Change their account passwords.

    Post by xsdenied March 16th 2012, 6:57 pm

    Members on my forums can't seem to be able to change their passwords. One of my forums members posted this:
    Hi. I try to change my password. It seems that i can't do it Smile

    There are only two fields:

    New password : *
    You only need to supply a password if you want to change it

    Confirm password : *
    You only need to confirm your password if you changed it above

    If i write the new passord in these two fields, i get the mesasge "The current password you supplied does not match the one stored in the database." Should't there be also a field for the old password?

    I tried to change the password on my dummy testing account and faced the same issue.

    Forums address is destinycrew.org
    SLGray
    SLGray
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    Solved Re: Members Can't Change their account passwords.

    Post by SLGray March 16th 2012, 8:04 pm

    These boxes should appear on the change password page -
    Current password :
    New password :
    Confirm password :



    change password - Members Can't Change their account passwords.  Slgray10

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    xsdenied
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    Solved Re: Members Can't Change their account passwords.

    Post by xsdenied March 16th 2012, 10:40 pm

    Nope ... Members and Admins ... both can't see the current password box ... any idea why?

    I know why admins can't .... I remember seeing an option in the admin menu some place ... but this member isn't an admin ... a mod though but not an admin
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    xsdenied
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    Solved Re: Members Can't Change their account passwords.

    Post by xsdenied March 18th 2012, 6:12 pm

    Reminder poke.
    SLGray
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    Solved Re: Members Can't Change their account passwords.

    Post by SLGray March 18th 2012, 9:28 pm

    Have you added any codes or modified anything right before this occurred?



    change password - Members Can't Change their account passwords.  Slgray10

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    xsdenied
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    Solved Re: Members Can't Change their account passwords.

    Post by xsdenied March 18th 2012, 10:12 pm

    Nope. The only code I've added (way in the past) was FB Connect and stat counter.

    No other code has been added or meddled with.
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    xsdenied
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    Solved Re: Members Can't Change their account passwords.

    Post by xsdenied March 25th 2012, 8:59 am

    Bump
    Nera.
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    Solved Re: Members Can't Change their account passwords.

    Post by Nera. March 25th 2012, 9:24 am

    Hi,

    You did not edit your profile_add_body template?
    I don't remeber any panel option for users passwords mwii
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    xsdenied
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    Solved Re: Members Can't Change their account passwords.

    Post by xsdenied March 25th 2012, 9:34 am

    Just checked it, the only thing that has been added in that template is the fb connect code.

    To be specific
    Code:
    <!-- BEGIN switch_fb_connect -->
    <div id="fb-root"></div>
    <script type="text/javascript">
    //<![CDATA[
    FB.init({
       appId: '{switch_preferences_menu.switch_fb_connect.FACEBOOK_APP_ID}',
       status: true,
       cookie: true,
       xfbml: true,
       oauth: true
    });
    //]]>
    </script>
    <!-- END switch_fb_connect -->

    This was added.
    Nera.
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    Solved Re: Members Can't Change their account passwords.

    Post by Nera. March 25th 2012, 9:42 am

    Simply reset the template on the red cross and see is the problem fixed. If that was not the problem you can always put it back.
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    xsdenied
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    Solved Re: Members Can't Change their account passwords.

    Post by xsdenied March 25th 2012, 10:56 am

    Ok I don't exactly know how, but that seemed to fix it.

    1. I clicked the red x (delete it)
    2. The problem was fixed.
    3. I opened the template again to add the fb connect code, but that was already present in it.

    So to be honest, I don't know how but it got fixed.

    Thanks!
    Nera.
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    Solved Re: Members Can't Change their account passwords.

    Post by Nera. March 25th 2012, 11:00 am

    You must have deleted something that was important by accident.

    Welcome.

    Topic Solved & Locked

      Current date/time is September 23rd 2024, 1:30 am