Members account being blocked"

Hi all,

Just received this from one of my members:

"Hello Al:

I just tried logging in to your new site. My browser blocked the site saying it is a known malicious web page. Not sure what is happening.

Best regards"

Can anyone help please?

Cheers,

Al.

hello

please post your forum url

Hi, sorry I forgot to do that this time;

https://skidsplace.forumotion.com/

Hello,
I checked your forum and I do not get any such message, further more, my anti virus program confirms you site is safe. Is it just this one member having the issue?

If so would you be able to ask them to clear their cache and cookies and see if that helps. Ask them to try accessing the site from a different browser to see if the issue occurs there as well. Also ask if they are running any anti virus programs on their device.

-Brandon

Hey there,
I'm having no issue visiting your forum. Online Virus Scanners also state that there is nothing malicious:
https://scanner.pcrisk.com/detailed_report/skidsplace.forumotion.com#
https://www.virustotal.com/gui/url/482b7b4ec33c8ab2ac4af2379eebd80482a62924a8ce020585f0e267746b546b/details

It's most likely an issue coming from this member's browser, firewall and/or antivirus.

Hi guys,

Thanks for the input. That's solved the problem.

Cheers.