Error requested URL could not be retrieved

I have had this email from one of my Moderators...

I’m still having trouble with the forum. I can reply to posts but not amend or create new. I get this message when I press send (tries to connect for ages first). I’ll try rebooting the lappy to see if that makes any difference. I use Firefox so I’ll try using IE to see if that works.

I don't have any problem logging in with either my user name or as Admin.... so I gave the moderator my user name and password to try and she still has same problem.

Any ideas please?

Hello,

So only the moderator experiences this problem? This might be a browser problem, can you please instruct him to clear his cache:
https://help.forumotion.com/t22597-how-to-clear-the-cache-in-firefox-internet-explore-chrome

Did he tried other browsers too?

Hi

I did suggest she cleared her cookies as I thought it more of a browser problem, which I presume she has done as she remarked she is still having a problem posting a new topic.

If it is a cache problem would it still happen on both Firefox and IE? (Ignore that question if it's a stupid one) LOL

I will definitely pass over your reply to her or get her to join this support form so she can read your reply.

Not sure what she has done, but everything is working now. So thanks.

Solved