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    online guardian problem

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    angels77
    Forumember


    Female Posts : 152
    Reputation : 0
    Language : english

    Solved online guardian problem

    Post by angels77 April 12th 2012, 8:12 am

    one of my friends has recieved this message when she used MY lap top to log in to our forum

    onlineguardian.net

    Family safe web browsing

    Hello,

    Our system has detected suspicious activity related to your account or your computer. Please complete the form below to regularize the situation and return to the forum.
    User name :
    Verification Code*


    she has no idea what the issue is nor have i , she has tried to fill out this form and no matter what she types into it it loops back to restart

    please advice or give us some contact details for this association please as i cannot find anyway of contacting them
    Nera.
    Nera.
    Energetic


    Female Posts : 7078
    Reputation : 2017
    Language : English
    Location : -

    Solved Re: online guardian problem

    Post by Nera. April 12th 2012, 12:11 pm

    Hi,

    Has she tried to login to your forum via Proxy?

    You can try changing her username & email to see where the problem exactly is.

    avatar
    angels77
    Forumember


    Female Posts : 152
    Reputation : 0
    Language : english

    Solved Re: online guardian problem

    Post by angels77 April 12th 2012, 12:19 pm

    Hi Nera

    Thank you for reply

    shes a best friend ,house mate and main contributor to forum so it would be unfair for her to have to lose position by making another account

    several of us use same laptop so we cannot understand this issue at all

    just wish to contact this online guardian before it goes haywire and blocks admin as well

    we block some dozen spammers ips everyweek so appreciate that theres a need for onlineguardian but were a computer chess forum not hackers cracker pilshers porn forum Shocked
    Nera.
    Nera.
    Energetic


    Female Posts : 7078
    Reputation : 2017
    Language : English
    Location : -

    Solved Re: online guardian problem

    Post by Nera. April 12th 2012, 12:21 pm

    No, I did not mean to make a new account, just change the details of the existing one and give her a new nick and change the email so she can try to login.

    What is the forum in question and what is the user in question?
    avatar
    angels77
    Forumember


    Female Posts : 152
    Reputation : 0
    Language : english

    Solved Re: online guardian problem

    Post by angels77 April 12th 2012, 12:22 pm

    morethanchessagame

    Belladonna
    Nera.
    Nera.
    Energetic


    Female Posts : 7078
    Reputation : 2017
    Language : English
    Location : -

    Solved Re: online guardian problem

    Post by Nera. April 12th 2012, 12:28 pm

    Angels you'll have to wait a bit for the admin to see why is she blocked.
    avatar
    angels77
    Forumember


    Female Posts : 152
    Reputation : 0
    Language : english

    Solved Re: online guardian problem

    Post by angels77 April 12th 2012, 12:29 pm

    Ok and thank you again
    Shadow
    Shadow
    Manager
    Manager


    Male Posts : 16208
    Reputation : 1832
    Language : French, English

    Solved Re: online guardian problem

    Post by Shadow April 12th 2012, 2:37 pm

    Hello Very Happy

    It looks like a blacklisting of her username + her IP address.

    Can you please send me by PM her IP address, if possible ?

    Thanks Wink
    avatar
    angels77
    Forumember


    Female Posts : 152
    Reputation : 0
    Language : english

    Solved Re: online guardian problem

    Post by angels77 April 12th 2012, 3:23 pm

    its MY ip address
    Shadow
    Shadow
    Manager
    Manager


    Male Posts : 16208
    Reputation : 1832
    Language : French, English

    Solved Re: online guardian problem

    Post by Shadow April 12th 2012, 3:53 pm

    Solved by PM

    Topic Solved & Locked