Hey there, I was working on my forum and suddenly I don't seem to be able to connect to it.
the forum URL is: www.paintz.forumotion.com
I don't know if it's a problem on my side but it just won't connect, the loading symbol just keeps spinning then eventually stops trying.
Is this a server problem?
Can you connect to it?

I also wondered if it was a corruption problem or something so I tried a direct connect to the ACP through utils but it doesn't load either.

Little help?

Hi!

Do you get a error message or something? Can you provide me a test account? Thanks.

I get no error message, I can't get anywhere near it.
It just won't load.

By asking for a test account does this mean you can access it?

Yeah. Create a test account and post it here.

I can't create a test account because it won't load for me...
If you can see it then I guess it's a problem on my end?

I just got an email saying you created an account... so I guess it's just me?

I created one, and in emails says that you need to activate it, because you choosed that only administrators can activate members accounts.

Yeah you're not getting my point...
I cannot connect to my site.
I have a white screen.
It will not load.
It doesn't load on my PC or my laptop.
It doesn't load on firefox or google chrome
so it can't be a software issue...

I don't need you to make an account as that proves nothing in my situation.

Yeah, I know this, Tom. But I'm courious what could we do in this situation? Lol?

The only thing I thought is to follow this tutorial: https://help.forumotion.com/t22597-how-to-clear-the-cache-in-firefox-internet-explore-chrome
So, try it!

Already done that, no difference ;D

Then try to re-install your browser.

With a little searching around,

Could this problem be that internet provider is Plusnet?

Yeah I just found that

Hence my last post.

I guess this is... solved?

Thanks.