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    Forum should be viewable to guests but it isn't

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    sugarcandy
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    Solved Forum should be viewable to guests but it isn't

    Post by sugarcandy Sun 29 Apr - 15:48

    I don't understand it. I've set the permissions for this forum exactly the same as the other forums that guests can see, yet when I log out, I can't see the News section and guests should be able too. I wanted this one viewable mainly for bots. Why can't guests see it? Any ideas?
    Jophy
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    Solved Re: Forum should be viewable to guests but it isn't

    Post by Jophy Mon 30 Apr - 12:02

    Hello,

    Make sure you have the following the permissions for those forums:
    Admin Panel > General > Categories & Forums > Permissions > Make sure the 'view and read' is checked for 'guests' > Save
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    sugarcandy
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    Solved Re: Forum should be viewable to guests but it isn't

    Post by sugarcandy Mon 30 Apr - 12:45

    I've done all that a million times but it still doesn't show to guests. I've checked this and checked that and I don't know what else to check any more. The permissions for that forum are exactly the same for the ones that guests can already see, yet it doesn't show.
    Jophy
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    Solved Re: Forum should be viewable to guests but it isn't

    Post by Jophy Tue 1 May - 11:57

    Hello,

    Please provide your forum link, and a screenshot of the forum permissions:
    https://help.forumotion.com/t24814-how-to-take-a-screen-shot
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    sugarcandy
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    Solved Re: Forum should be viewable to guests but it isn't

    Post by sugarcandy Tue 1 May - 14:54

    It won't let me post it, says my file type isn't allowed.
    Jophy
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    Solved Re: Forum should be viewable to guests but it isn't

    Post by Jophy Tue 1 May - 15:47

    How about forum link and the forum names in question?
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    sugarcandy
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    Solved Re: Forum should be viewable to guests but it isn't

    Post by sugarcandy Tue 1 May - 15:50

    This is the link.
    http://scrummymummys.forumotion.co.uk/

    The forum in question is the news section, but you won't be able to see it because it won't show to guests.
    Jophy
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    Solved Re: Forum should be viewable to guests but it isn't

    Post by Jophy Tue 1 May - 15:52

    Mind to PM me the admin account? Or just create a test account with admin access(with a different password) if you want your password to be a secret and send it to me by PM. I'll see what's wrong on your settings. Thanks.
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    sugarcandy
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    Solved Re: Forum should be viewable to guests but it isn't

    Post by sugarcandy Tue 1 May - 16:39

    Oh never mind it doesn't matter. I'm not comfortable giving anyone else admin access. No offence. Thanks anyway. Smile
    Jophy
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    Solved Re: Forum should be viewable to guests but it isn't

    Post by Jophy Tue 1 May - 18:06

    Ok then Wink

    Is this solved then?
    Darren1
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    Solved Re: Forum should be viewable to guests but it isn't

    Post by Darren1 Tue 1 May - 18:11

    Hi,

    If the forum in particular is a sub-forum, then the original forum must be viewable to guests.
    For example, the solved forum here.
    For the 'Solved' forums to be viewable, their parent/attached to forum must be viewable to guests, so if the forum 'Other problems' is viewable for guests, then the 'Other problems solved'' forum won't be viewable to guests.

    I hope this clears things up a bit more Smile
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    sugarcandy
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    Solved Re: Forum should be viewable to guests but it isn't

    Post by sugarcandy Tue 1 May - 18:54

    Darren1 wrote:Hi,

    If the forum in particular is a sub-forum, then the original forum must be viewable to guests.
    For example, the solved forum here.
    For the 'Solved' forums to be viewable, their parent/attached to forum must be viewable to guests, so if the forum 'Other problems' is viewable for guests, then the 'Other problems solved'' forum won't be viewable to guests.

    I hope this clears things up a bit more Smile

    Thanks!!! It's all sorted now. Cheers. :wouhou:
    SLGray
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    Solved Re: Forum should be viewable to guests but it isn't

    Post by SLGray Tue 1 May - 20:04

    Topic Solved & Locked





    Forum should be viewable to guests but it isn't Slgray10

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