Hello. I bought two sets of credits via paypal. Each payment was for 1,000 credits, totalling 2,000 credits. My paypal account was charged both times. No credits have appeared on my account. Is there a delay? If so, how long do I have to wait? Thank you.
3 posters
Credits do not appear
thepencankill- New Member
- Posts : 3
Reputation : 1
Language : english
- Post n°3
Re: Credits do not appear
I ordered my credits on Monday. It is now Saturday and no credits have been added to my account.
Jophy- ForumGuru
- Posts : 17922
Reputation : 836
Language : English
Location : Somewhere
- Post n°4
Re: Credits do not appear
Hello,
Let's wait until Monday when our pro admin(Leeloo) gets back to work I'm sure she'll drop by here and see what's wrong.
Meanwhile, can you provide a screenshot of the transaction(if there is) and the link of your forum.
Let's wait until Monday when our pro admin(Leeloo) gets back to work I'm sure she'll drop by here and see what's wrong.
Meanwhile, can you provide a screenshot of the transaction(if there is) and the link of your forum.
Shadow- Manager
- Posts : 16208
Reputation : 1832
Language : French, English
- Post n°5
Re: Credits do not appear
Hello,
Can you please provide your forum's URL ?
Can you please provide your forum's URL ?
thepencankill- New Member
- Posts : 3
Reputation : 1
Language : english
- Post n°6
Re: Credits do not appear
Hi! The url is http://thecuttingroomfloor.forumotion.com
Shadow- Manager
- Posts : 16208
Reputation : 1832
Language : French, English
- Post n°7
Re: Credits do not appear
Hello,
Can you please provide by PM a screenshot of the transaction emails you received ?
Edit : handled and fixed by PM.
Can you please provide by PM a screenshot of the transaction emails you received ?
Edit : handled and fixed by PM.
Topic Solved & Locked |