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    Credits do not appear

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    thepencankill
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    Solved Credits do not appear

    Post by thepencankill Mon Apr 30, 2012 6:45 pm

    Hello. I bought two sets of credits via paypal. Each payment was for 1,000 credits, totalling 2,000 credits. My paypal account was charged both times. No credits have appeared on my account. Is there a delay? If so, how long do I have to wait? Thank you.
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    Guest
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    Solved Re: Credits do not appear

    Post by Guest Mon Apr 30, 2012 6:47 pm

    Hi!

    It can take 2 or maximum 3 business days. Wink
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    thepencankill
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    Solved Re: Credits do not appear

    Post by thepencankill Sat May 05, 2012 3:53 pm

    I ordered my credits on Monday. It is now Saturday and no credits have been added to my account.
    Jophy
    Jophy
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    Solved Re: Credits do not appear

    Post by Jophy Sun May 06, 2012 7:41 am

    Hello,

    Let's wait until Monday when our pro admin(Leeloo) gets back to work Wink I'm sure she'll drop by here and see what's wrong.

    Meanwhile, can you provide a screenshot of the transaction(if there is) and the link of your forum. Wink
    Shadow
    Shadow
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    Solved Re: Credits do not appear

    Post by Shadow Mon May 07, 2012 9:59 am

    Hello,

    Can you please provide your forum's URL ? Smile
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    thepencankill
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    Solved Re: Credits do not appear

    Post by thepencankill Mon May 07, 2012 4:19 pm

    Shadow
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    Solved Re: Credits do not appear

    Post by Shadow Wed May 09, 2012 9:59 am

    Hello,

    Can you please provide by PM a screenshot of the transaction emails you received ?

    Edit : handled and fixed by PM.

    Topic Solved & Locked

      Current date/time is Sun Sep 22, 2024 11:27 am