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kirk
Style93
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    Member unable to view forum on Mac

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    Style93
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    Solved Member unable to view forum on Mac

    Post by Style93 May 16th 2012, 11:39 pm

    Hi,

    I'm the admin of my forum and I have a member inform me that he can't view the forum on his Mac.
    Is this a problem with his Mac or just the website format?

    Thanks for the help in advance!
    kirk
    kirk
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    Solved Re: Member unable to view forum on Mac

    Post by kirk May 17th 2012, 12:31 am

    probably something with his computer settings?

    whats your forum link.
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    Style93
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    Solved Re: Member unable to view forum on Mac

    Post by Style93 May 17th 2012, 1:45 am

    The forum is: fallen-mvps.forumotion.com
    SLGray
    SLGray
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    Solved Re: Member unable to view forum on Mac

    Post by SLGray May 17th 2012, 4:07 am

    When I visted your forum, I got this message:

    Information

    The page 1 does not exist.



    Member unable to view forum on Mac Slgray10

    When your topic has been solved, ensure you mark the topic solved.
    Never post your email in public.
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    Style93
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    Solved Re: Member unable to view forum on Mac

    Post by Style93 May 17th 2012, 4:50 am

    well, our forum needs registration though, does that matter?

    fallen-mvps.forumotion.com/login
    kirk
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    Solved Re: Member unable to view forum on Mac

    Post by kirk May 17th 2012, 5:55 am

    Style93 wrote:well, our forum needs registration though, does that matter?

    fallen-mvps.forumotion.com/login

    ? what do you mean?
    I am not sure why it's saying page one doses not exist unless you put that in the template or something?
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    DEAncientNaga
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    Solved Re: Member unable to view forum on Mac

    Post by DEAncientNaga May 19th 2012, 2:02 pm

    Style93 wrote:well, our forum needs registration though, does that matter?

    fallen-mvps.forumotion.com/login
    You need to make a page for guests like html home page etc. or else unlogged members can't see anything
    Darren1
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    Solved Re: Member unable to view forum on Mac

    Post by Darren1 May 19th 2012, 2:25 pm

    Hi,

    It shouldn't being logged in, or not since were seeing this as guests.
    I'm on windows 7 and seeing this, I'll gladly assist you Smile

    Have you edited the templates?
    Admin panel >> Display > Templates.
    Is there any listed with this button: Delete
    I'm concerned that the index page, Index_body was modified, but other pages such as index_box and overall_header and a few others can affect it as well.
    Ahkrir
    Ahkrir
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    Solved Re: Member unable to view forum on Mac

    Post by Ahkrir May 19th 2012, 2:40 pm

    I also get
    The page 1 does not exist
    .
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    Style93
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    Solved Re: Member unable to view forum on Mac

    Post by Style93 May 19th 2012, 8:24 pm

    Nope, none of them have the cross symbol. And when I use the website with "/login" at the back, it shows a login page instead of The page 1 does not exist.

    I've not manually edited the template either, at least I don't think I did.
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    DEAncientNaga
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    Solved Re: Member unable to view forum on Mac

    Post by DEAncientNaga May 20th 2012, 8:53 am

    Check

    Admin Panel > Modules > HTML & JAVASCRIPT > HTML pages management

    see whether there's a page and you made it as your homepage

    OR

    Admin Panel > Modules > Portal & Widgets > Portal Management

    and see if you had install a Portal to your forum, you might find your problem.

    hope it helps.
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    Style93
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    Solved Re: Member unable to view forum on Mac

    Post by Style93 May 20th 2012, 10:34 pm

    Thanks! I found the problem! I did add a portal then deleted it and the portal was still showing but there was nothing to show! Thanks!
    SLGray
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    Solved Re: Member unable to view forum on Mac

    Post by SLGray May 20th 2012, 10:55 pm

    Glad your issue is solved now.

    Topic Solved & Locked



    Member unable to view forum on Mac Slgray10

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