domain expired & is pending renewal or deletion - PLS HELP

About a year ago - i had a bunch of credits built so i took on a custom domain name (ps3maddengroup.com) - when i go to the website - its gives me the error message described above...

What do I have to do to get the website back up and running?

I am sure there are some sort of fees due - who do i have to pay? and how much to get thing back up and running?


btw - i cant seem to even access the old site - www.maddengroup.forumotion.com (so i cant get to the ADMINS access panel)

See if you can access the administration panel by using the Utilities Tool - https://www.forumotion.com/en/utils/

slg wrote:See if you can access the administration panel by using the Utilities Tool - https://www.forumotion.com/en/utils/

I dont seem to be able too - I dont forget my PWs (but first time for everything...)

Exactly how are you not able to access the original address forum?

slg wrote:Exactly how are you not able to access the original address forum?

the original forum URL was www.maddengroup.forumotion.com - when i try to get to that URL - it takes me to www.ps3maddengroup.com (which has the This domain has expired and is pending renewal or deletion message screen...

Hello,

You want to renew your personalized domain name or you want your forum available on its first URL ?

Leeloo wrote:Hello,

You want to renew your personalized domain name or you want your forum available on its first URL ?

I will renew - whats envolved with that?

You can still do it through your Admin Panel :

Misc >> Credits management >> Spend credits >> Domain name and click on "Renewal".

Leeloo wrote:You can still do it through your Admin Panel :

Misc >> Credits management >> Spend credits >> Domain name and click on "Renewal".

but the problem is i cant get to my ADMIN panel - when i tyry to access to the site - ps3maddengroup.com (or the original site i had before i had a personalized domain - maddengroup.forumotions.net - I am redirected to a site sayn that `This domain has expired and is pending renewal or deletion`


update - i tried to use the link provided by another poster - and reset the message board to FULL BACK-UP dated for the June 19th (when i know the site was functioning fine 100% for sure...) - and nothing has changed - i get the same message say This domain has expired and is pending renewal or deletion` (no matter if i use my personal domain or the original domain that i used to set up the message board...)

Update 2 - I used the link provided above - and was able to get the Admin Panel - where i purchased 1600 credits through paypal - and then followed the steps to renew - but the site is still redirected to `This domain has expired and is pending renewal or deletion` - is there some kind of LAG between when i renew and when the site comes back available?

GREENER wrote:

Leeloo wrote:You can still do it through your Admin Panel :

Misc >> Credits management >> Spend credits >> Domain name and click on "Renewal".

but the problem is i cant get to my ADMIN panel - when i tyry to access to the site - ps3maddengroup.com (or the original site i had before i had a personalized domain - maddengroup.forumotions.net - I am redirected to a site sayn that `This domain has expired and is pending renewal or deletion`


update - i tried to use the link provided by another poster - and reset the message board to FULL BACK-UP dated for the June 19th (when i know the site was functioning fine 100% for sure...) - and nothing has changed - i get the same message say This domain has expired and is pending renewal or deletion` (no matter if i use my personal domain or the original domain that i used to set up the message board...)

Update 2 - I used the link provided above - and was able to get the Admin Panel - where i purchased 1600 credits through paypal - and then followed the steps to renew - but the site is still redirected to `This domain has expired and is pending renewal or deletion` - is there some kind of LAG between when i renew and when the site comes back available?

were back up and running - TY for your help - u can lock this as solved...