Hello,

My domain name elsonmediallc.com has expired and unfortunately I didn't get the notification to renew it

Is it possible for an admin to manually renew it for me? I can't access it through the original address. There should be enough credits left for the renewal.

Thanks for your help!

I have forwarded your request to Leeloo. We need to wait until monday for her response.

Sanket wrote:I have forwarded your request to Leeloo. We need to wait until monday for her response.

Thanks very much, this is very important for us as we had all our emails setup on this domain name. Nobody can contact us.

I know, lets just wait until Monday.

Hello,

You can still renew it through the Admin Panel.

Misc >> Credits management >> Spend credits >> Domain name.
Which is the notification you didn't received ?

Thanks

Hello,

I can't access my Admin panel as the domain name has expired and redirects to Godaddy.
Can you please access the Admin panel for me and use my credits to renew this domain name?
It's very important, all my clients are unable to reach me.

I didn't get any notification for the expiration deadline

Thanks.

As you should know, your forum will always be available on its base URL.

Here it is : http://elsonmedia.forumotion.net/

About the notification, I confirm that you have the alert on the first page of your Admin Panel.

God bless you, I've been dumb on this one! I've now activated the renewal process.
When do you think it will be activated?

It can take 1 or 2 days

Okay, hopefully it won't take too long, my domain name was very important for my clients to contact me.
Thanks very much

You're welcome

Topic Solved & Locked